Hinduja Global Solutions (HGS), a leading business process management company, has released its financial results for the second quarter of fiscal year 2026, showcasing robust performance and a strategic focus on digital transformation.

Financial Highlights

HGS reported impressive financial figures for Q2 FY2026:

Strategic Focus and Growth

The company is placing a strong emphasis on AI-driven intelligent experiences and digital transformation, aligning with evolving market demands. This strategic direction is evident in their business development efforts:

• Closed 35 new client contracts in H1 FY2026
• 62% of the pipeline has shifted toward digital services

Future Outlook

HGS has set targets for the coming years:

• Aiming for mid-20% EBITDA margins over the next five years
• Focus on operational efficiency improvements to drive margin expansion

Investor Communication

In line with its commitment to transparency, HGS held an Earnings Conference Call on November 11, 2025, to discuss the Q2 and H1 FY2026 results. The company has made the transcript of this call available to investors, demonstrating its dedication to clear and open communication with stakeholders.

Hinduja Global Solutions' strong performance in Q2 FY2026, coupled with its strategic focus on digital services and AI-driven solutions, positions the company well in the evolving business process management landscape. As the company continues to adapt to market trends and improve operational efficiencies, investors and industry observers will be keen to watch its progress towards its EBITDA margin targets in the coming years.

Hinduja Global Solutions (HGS), a global leader in customer experience management and digital transformation, has announced its unaudited financial results for the quarter and half-year ended September 30, 2025, along with key business updates.

Financial Performance

For Q2 FY2026, HGS reported:

• Total income of Rs. 1,222.90 crore, up 3.0% quarter-on-quarter (QoQ) and 1.3% year-on-year (YoY)
• Revenue from operations at Rs. 1,091.00 crore, increasing 3.3% QoQ and 0.4% YoY
• Total EBITDA of Rs. 158.00 crore, with EBITDA margins at 12.9% for the quarter

For the six-month period:

• Total income was Rs. 2,410.20 crore
• Revenue from operations stood at Rs. 2,147.30 crore

Business Highlights

HGS demonstrated strong client acquisition during Q2:

• Added 19 new digital CX/tech solution clients
• Secured 10 new HRO/Payroll processing clients

The company's global presence includes:

• Operations across nine countries
• 30 global delivery centers
• A workforce of 18,017 employees as of September 30, 2025

Board Approval and Corporate Governance

In a significant corporate development, the Board of Directors has approved the re-appointment of Mr. Vynsley Fernandes as Whole-time Director and Chief Executive Officer-Media Business. The re-appointment is for a three-year term starting from November 14, 2025, subject to shareholder approval through postal ballot.

Looking Ahead

With a solid financial performance and continued client growth, HGS appears well-positioned in the competitive landscape of customer experience management and digital transformation. The company's global footprint and diverse service offerings provide a strong foundation for potential future growth.

As HGS moves forward, investors and industry observers will be keen to see how the company leverages its expanded client base and strategic initiatives to drive further growth and enhance its market position in the global BPM and digital media sectors.

The re-appointment of key leadership also signals continuity in the company's strategic direction, particularly in its media business segment, which could be crucial for long-term stability and growth.