HCL Technologies Unveils AI-Powered MarTech Platform 'HCL Unica+' in India
HCL Technologies has introduced HCL Unica+, an AI-first MarTech platform, targeting India's 800 million internet users. The platform, designed for hyper-personalized marketing, has already demonstrated its capabilities by managing 500 million customer accounts across 1.4 billion touchpoints in 28 languages for a top Indian financial institution. With India's MarTech industry projected to reach $94.00 billion by 2030, HCL Unica+ aims to help enterprises capitalize on precision marketing and personalized customer experiences.

*this image is generated using AI for illustrative purposes only.
HCL Technologies , a global leader in technology services and solutions, has made a significant move in the Indian marketing technology landscape with the launch of its AI-first MarTech platform, HCL Unica+. The platform, designed for hyper-personalized, data-driven marketing, was unveiled at the ET MarTech+ Summit & Awards, targeting India's vast market of over 800 million internet users.
AI-Driven Marketing for the Intelligence Economy
HCL Unica+ is positioned as a game-changer in the evolving marketing landscape, which HCL refers to as the 'Intelligence Economy'. The platform is built to address the unique challenges of India's diverse, multi-lingual market, enabling brands to connect with a digital-native population that expects relevance at every touchpoint.
Rajesh Iyer, Executive Vice President & Portfolio General Manager, Business & Industry Solutions at HCLSoftware, stated, "We're moving beyond the Attention Economy into the Intelligence Economy. HCL Unica+ is the force multiplier for this shift. It's not just about reaching customers; it's about leveraging context to get it right every time, at every touchpoint."
Proven Performance at Scale
The platform has already demonstrated its capabilities by powering one of India's top financial institutions. It currently manages 500 million customer accounts across 1.4 billion potential touchpoints in 28 languages, showcasing its ability to handle large-scale, complex marketing challenges.
Market Potential and Industry Outlook
With India's MarTech industry projected to reach $94.00 billion by 2030, HCL Unica+ is well-positioned to help enterprises capitalize on the future of marketing. The platform emphasizes precision, personalization, and performance, all powered by artificial intelligence.
Rajiv Shesh, Chief Revenue Officer at HCLSoftware, emphasized the platform's focus on precision: "In today's market, it's not just about volume, it's about precision. HCL Unica+ redefines customer experience by helping marketers understand evolving customer needs and deliver experiences that build real trust."
Industry Perspectives
Sidhant Khanna, SVP at IndusInd Bank, highlighted the platform's relevance in today's digital landscape: "In today's always-on world, reach isn't enough, it's about relevance. With AI-powered insights, we can finally anticipate customer needs, cut through the noise and deliver the kind of hyper-personalized experiences that build real trust and lasting growth."
Harish Padmanabhan, Director of Global Partnerships at Xerago, described HCL Unica+ as "an AI-first, data-driven, integrated marketing automation platform purpose-built for the Intelligence Economy."
HCL Technologies' Market Position
HCL Technologies continues to strengthen its position in the global technology market. The company reported consolidated revenues of $14.00 billion. With a workforce of over 223,000 people across 60 countries, HCL Technologies is well-equipped to support the rollout and implementation of HCL Unica+ on a global scale.
As businesses in India and beyond seek to navigate the complexities of modern marketing, HCL Unica+ represents a significant step forward in leveraging AI and data to deliver more effective, personalized customer experiences. The platform's launch underscores HCL Technologies' commitment to innovation and its focus on addressing the evolving needs of businesses in the digital age.
Historical Stock Returns for HCL Technologies
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+0.83% | +1.78% | +0.59% | -4.13% | -14.96% | +84.28% |