HCL Technologies has announced a strategic partnership with Magnum Ice Cream to modernize the premium ice cream brand's digital infrastructure. This collaboration marks another significant engagement for the IT services company in the consumer goods sector.

Partnership Overview

The partnership between HCL Technologies and Magnum Ice Cream focuses on comprehensive digital infrastructure updates designed to enhance the brand's technological capabilities. This initiative represents HCL Technologies' commitment to delivering digital transformation solutions across diverse industry verticals.

Digital Infrastructure Modernization

The collaboration will involve updating Magnum Ice Cream's existing digital systems to improve operational efficiency and customer engagement capabilities. HCL Technologies will leverage its expertise in digital transformation to provide tailored solutions that align with Magnum's business objectives and market requirements.

Strategic Significance

This partnership demonstrates HCL Technologies' continued expansion in the consumer goods sector, adding another prominent brand to its portfolio of clients. The engagement with Magnum Ice Cream reinforces the company's position as a trusted partner for digital infrastructure modernization projects across various industries.

HCL Technologies has announced a significant multi-year partnership with The Magnum Ice Cream Company (TMICC), positioning itself to modernize the digital foundation of the world's largest ice cream company. The collaboration, announced on January 12, 2026, will see HCLTech design, build and manage future-ready IT infrastructure for TMICC while deploying advanced AI capabilities across the organization.

Strategic Partnership Details

The partnership centers on HCLTech's AI Force platform, which will be embedded across TMICC's digital infrastructure to create intelligent, autonomous operations. The collaboration represents a significant evolution in IT operations management, transitioning from traditional AIOps to a NoOps operating model that enables zero-touch automation and agentic solutions.

Technology and Innovation Focus

HCLTech's solutions will integrate predictive analytics and improve business process observability while maintaining user experience at the core of TMICC's operating model. The technology implementation aims to deliver scalable, resilient IT operations across global markets. The partnership demonstrates HCLTech's capabilities within the consumer-packaged goods industry, emphasizing technology-led transformation and enhanced customer experience.

Mark O'Brien, Chief Technology Officer at The Magnum Ice Cream Company, emphasized the strategic importance of the partnership: "As The Magnum Ice Cream Company advances as an independent listed ice cream company, we are infusing intelligence into every layer of our digital foundation. Our partnership with HCLTech is instrumental in building a secure, future-ready infrastructure."

Business Transformation Support

A critical aspect of the partnership involves supporting TMICC's transition as an independent entity. HCLTech's proven methodology will facilitate a seamless Transition Service Agreement (TSA) exit from Unilever, enabling TMICC to establish a greenfield IT infrastructure. This transformation will create what the companies describe as an "AI-powered digital ice cream future."

Leadership Perspective

C Vijayakumar, CEO & Managing Director of HCLTech, highlighted the strategic significance of the partnership: "This partnership reinforces HCLTech's leadership in driving complex, global transformations backed by deep domain expertise. We look forward to contributing to TMICC's growth vision and strategy with the best of technology and global talent."

The collaboration showcases HCLTech's innovation, agility and operational excellence within the consumer-packaged goods sector, demonstrating the company's ability to deliver comprehensive digital transformation solutions for large-scale global operations.

Company Capabilities

HCLTech brings substantial global resources to the partnership, with more than 226,300 employees across 60 countries. The company's consolidated revenues for the 12 months ending December 2025 totaled $14.50 billion, reflecting its scale and market presence. HCLTech's comprehensive portfolio spans AI, digital, engineering, cloud and software services, supported by extensive technology products and solutions across multiple industry verticals including Financial Services, Manufacturing, Life Sciences, Healthcare, and Retail.