Coforge Limited has been honored with the 2026 ServiceNow Partner Award for Domain Expertise in CRM, marking a significant recognition of the company's specialized capabilities in AI-led customer experience transformation. The award was announced on March 9, 2026, highlighting Coforge's deep domain expertise and ability to apply the ServiceNow AI Platform to modernize complex workflows.

Award Recognition Details

Coforge was recognized as the Partner of the Year winner within ServiceNow's Domain Expertise-CRM category specifically for the APAC region. The award acknowledges the company's specialized mastery in several key areas:

Key Capabilities Recognized

The award specifically honors Coforge for its comprehensive approach to customer experience transformation. The company was recognized for multiple strategic capabilities that drive measurable business outcomes:

• Elevating customer engagement through innovative solutions
• Accelerating innovation in customer service delivery
• Unifying omnichannel interactions for seamless customer experiences
• Automating case management processes
• Delivering proactive, personalized service experiences that drive higher customer satisfaction and loyalty

Industry Leadership Perspectives

Michael Park, Senior Vice President, Global Partnerships and Channels at ServiceNow, emphasized the critical role of partners in the company's success. "Our partners are essential to how ServiceNow wins, and Coforge is a great example of what makes our partner ecosystem so vibrant," Park stated. He highlighted that customers are seeking the fastest path from AI ambition to real business results, which requires partners capable of turning platform potential into measurable outcomes.

Ashish Kumar, SVP and Global Business Head (Cloud), Coforge, reflected on the significance of the recognition. "ServiceNow has fundamentally redefined what an enterprise AI platform can be," Kumar noted. He emphasized that the convergence of the platform's AI capabilities with Coforge's deep domain expertise unlocks the true potential of AI to deliver outsized outcomes for clients.

Award Evaluation Process

The ServiceNow 2026 Partner Awards recognize partners across multiple award categories and geographies through a comprehensive evaluation framework:

Company Profile and Global Presence

Coforge operates as a global digital services and solutions provider, leveraging emerging technologies and deep domain expertise to deliver real-world business impact. The company maintains a significant global footprint with 33 global delivery centres across 25 countries. Coforge's approach centers on its Product Engineering methodology, utilizing AI, Cloud, Data, Integration, and Automation technologies to transform businesses into intelligent, high-growth enterprises.

Coforge Limited has successfully concluded its postal ballot process with overwhelming shareholder support for granting special rights and covenants pursuant to the Share Subscription and Purchase Agreement (SSPA). The company announced the voting results on February 28, 2026, following the conclusion of the postal ballot on February 27, 2026.

Voting Results Overview

The postal ballot demonstrated strong confidence from shareholders, with the special resolution receiving substantial support across all voting categories.

Detailed Voting Breakdown

The voting process was conducted entirely through remote e-voting, with participation from both institutional and individual shareholders.

Process Timeline and Compliance

The postal ballot process followed all regulatory requirements under the Companies Act, 2013, and SEBI Listing Regulations. The company distributed the postal ballot notice electronically on January 28, 2026, to shareholders registered as of the cut-off date of January 23, 2026.

Key Timeline Events:

• Notice Distribution: January 28, 2026
• Cut-off Date: January 23, 2026
• Voting Period: January 29, 2026 (09:00 AM) to February 27, 2026 (05:00 PM)
• Results Declaration: February 27, 2026

Scrutinizer Oversight

Nityanand Singh & Co., Company Secretaries, served as the appointed scrutinizer for the postal ballot process. The scrutinizer monitored the remote e-voting through NSDL's secure platform and confirmed the transparency and fairness of the voting process. The e-voting system was unblocked at 05:13 PM on February 27, 2026, in the presence of two independent witnesses.

Regulatory Compliance

The voting results have been filed with both BSE Limited and the National Stock Exchange of India Limited in compliance with Regulation 44(3) of the SEBI Listing Regulations. The detailed results and scrutinizer's report are available on the company's website at www.coforge.com and on NSDL's e-voting portal at www.evoting.nsdl.com .

The successful passage of this resolution with more than 99% shareholder support reflects strong investor confidence in the company's strategic initiatives and governance practices.