Bharti Airtel Receives Rs 7.10 Lakh Penalty from DoT for Subscriber Verification Violations
Bharti Airtel Limited disclosed receiving a Rs 7.10 lakh penalty from the Department of Telecommunications, Andhra Pradesh LSA, for alleged subscriber verification norm violations. The penalty resulted from a December 2025 Customer Application Form audit, with the notice received on February 20, 2026. The company has opted not to contest the penalty and will proceed with payment, with financial impact limited to the penalty amount.

*this image is generated using AI for illustrative purposes only.
Bharti Airtel Limited has received a penalty notice of Rs 7.10 lakh from the Department of Telecommunications (DoT) for alleged violations of subscriber verification norms. The telecom major disclosed this regulatory action through a filing under Regulation 30 of SEBI Listing Regulations on February 21, 2026.
Penalty Details and Background
The penalty was imposed by the Department of Telecommunications, Andhra Pradesh LSA, following a routine Customer Application Form (CAF) audit. The regulatory action relates to alleged non-compliance with subscriber verification requirements under the company's license agreement.
| Parameter | Details |
|---|---|
| Penalty Amount | Rs 7.10 lakh |
| Issuing Authority | Department of Telecommunications, Andhra Pradesh LSA |
| Notice Received | February 20, 2026 at 1905 Hrs IST |
| Audit Period | December 2025 |
| Violation Type | Subscriber verification norms |
Regulatory Compliance Requirements
Under the terms of its license agreement, bharti airtel - pp is required to ensure adequate verification of customers before enrolling them as subscribers. The company must comply with all instructions issued by DoT regarding customer verification processes.
DoT conducts periodic Customer Application Form audits to confirm compliance with licensing terms and conditions. The December 2025 sample CAF audit revealed alleged violations of subscriber verification norms, leading to the penalty notice.
Company's Response
Bharti Airtel has decided not to contest the penalty and will proceed with payment of the imposed amount. The company stated that the maximum financial impact is limited to the extent of the penalty levied, indicating no additional operational or financial implications beyond the Rs 7.10 lakh penalty.
Financial Impact Assessment
| Impact Category | Assessment |
|---|---|
| Financial Impact | Rs 7.10 lakh penalty amount |
| Operational Impact | No significant operational disruption |
| Compliance Action | Payment without contest |
| Additional Costs | None indicated |
The disclosure was made in compliance with SEBI Listing Regulations, with Company Secretary and Compliance Officer Rohit Krishan Puri confirming the accuracy and completeness of the information provided to the stock exchanges.




























