Bharti Airtel Receives Rs 7.10 Lakh DoT Penalty for Subscriber Verification Violations
Bharti Airtel Limited disclosed receiving a Rs 7.10 lakh penalty notice from Department of Telecommunications, Andhra Pradesh LSA for alleged subscriber verification norm violations during December 2025 CAF audit. The company filed regulatory disclosure under SEBI Regulation 30 and decided not to contest the penalty, with financial impact limited to the penalty amount only.
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Bharti Airtel Limited has received a penalty notice of Rs 7.10 lakh from the Department of Telecommunications (DoT) for alleged violations of subscriber verification norms. The telecom major disclosed this regulatory action through a filing under Regulation 30 of SEBI Listing Regulations on February 21, 2026, with the penalty notice received on February 20, 2026 at 1905 Hrs IST.
Penalty Details and Regulatory Action
The penalty was imposed by the Department of Telecommunications, Andhra Pradesh LSA, following a routine Customer Application Form (CAF) audit conducted for December 2025. The regulatory action relates to alleged non-compliance with subscriber verification requirements under the company's license agreement.
| Parameter: | Details |
|---|---|
| Penalty Amount: | Rs 7.10 lakh |
| Issuing Authority: | Department of Telecommunications, Andhra Pradesh LSA |
| Notice Received: | February 20, 2026 at 1905 Hrs IST |
| Audit Period: | December 2025 |
| Violation Type: | Subscriber verification norms |
| Filing Date: | February 21, 2026 |
Regulatory Compliance Framework
Under the terms of its license agreement, Bharti Airtel is required to ensure adequate verification of customers before enrolling them as subscribers and comply with all instructions issued by DoT regarding customer verification processes. The Department of Telecommunications conducts periodic Customer Application Form audits to confirm compliance with licensing terms and conditions.
The December 2025 sample CAF audit revealed alleged violations of subscriber verification norms under the License Agreement, leading to the penalty notice being issued to the company.
Company Response and Financial Impact
Bharti Airtel has decided not to contest the penalty and will proceed with payment of the imposed amount. The company stated that the maximum financial impact is limited to the extent of the penalty levied, indicating no additional operational or financial implications beyond the Rs 7.10 lakh penalty.
| Impact Assessment: | Details |
|---|---|
| Financial Impact: | Rs 7.10 lakh penalty amount |
| Operational Impact: | No significant operational disruption |
| Company Action: | Payment without contest |
| Additional Costs: | None indicated |
Regulatory Disclosure Compliance
The disclosure was made in compliance with SEBI Listing Regulations, specifically under Regulation 30 read with Clause 20 of Para A of Part A of Schedule III. Company Secretary and Compliance Officer Rohit Krishan Puri digitally signed the filing, confirming the accuracy and completeness of the information provided to both NSE and BSE.
The formal communication was addressed to both National Stock Exchange of India Limited and BSE Limited, ensuring full regulatory compliance and transparency with stakeholders regarding the penalty notice from the telecommunications regulator.
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