Bharti Airtel Receives ₹7.50 Lakh Penalty from DoT for Subscriber Verification Norms Violation
Bharti Airtel Limited has been penalized ₹7.50 lakh by the Department of Telecommunications, Andhra Pradesh LSA for alleged violation of subscriber verification norms following a Customer Application Form audit for November 2025. The company has chosen to pay the penalty without contesting the DoT's findings, with the financial impact limited to the penalty amount.

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Bharti Airtel Limited has received a penalty notice of ₹7.50 lakh from the Department of Telecommunications (DoT) for alleged violation of subscriber verification norms. The company disclosed this development through a regulatory filing under Regulation 30 of SEBI Listing Regulations on February 17, 2026.
Penalty Details and Authority Action
The Department of Telecommunications, Andhra Pradesh LSA imposed the penalty following a Customer Application Form (CAF) audit conducted for November 2025. The notice was received by the company on February 16, 2026 at 1804 hours IST.
| Parameter: | Details |
|---|---|
| Penalty Amount: | ₹7.50 lakh |
| Issuing Authority: | DoT Andhra Pradesh LSA |
| Audit Period: | November 2025 |
| Notice Receipt Date: | February 16, 2026 |
| Filing Date: | February 17, 2026 |
Violation and Compliance Requirements
Under the terms of its License Agreement, Bharti Airtel is required to ensure adequate verification of customers before enrolling them as subscribers and comply with instructions issued by DoT. The telecommunications regulator conducts periodic CAF audits to confirm compliance with licensing terms and conditions.
The DoT audit for November 2025 revealed alleged violations of terms and conditions specifically related to subscriber verification norms under the License Agreement. These verification requirements are critical components of the telecommunications licensing framework designed to ensure proper customer onboarding processes.
Company Response and Financial Impact
Bharti Airtel has decided to pay the penalty without contesting the DoT's findings. The company stated that the maximum financial impact is limited to the extent of the penalty levied, which amounts to ₹7.50 lakh.
| Impact Assessment: | Details |
|---|---|
| Financial Impact: | Limited to penalty amount |
| Company Action: | Payment without contest |
| Operational Impact: | Not specified |
| Maximum Exposure: | ₹7.50 lakh |
Regulatory Disclosure
The disclosure was made pursuant to Regulation 30 read with Clause 20 of Para A of Part A of Schedule III of SEBI Listing Regulations. Company Secretary and Compliance Officer Rohit Krishan Puri signed the regulatory filing on February 17, 2026, confirming that the information provided is true, correct and complete to the best of the company's knowledge and belief.
This penalty represents a routine regulatory matter for the telecommunications operator, with the company choosing to resolve the issue promptly rather than engage in a prolonged dispute process with the regulatory authority.

























