ATM Numbers Drop in FY25 as Digital Payments Surge: RBI Report
The RBI's FY25 banking trends report reveals a significant shift in India's financial infrastructure, with ATM numbers declining to 2.51 lakh units as digital payments reduce customer dependency, while bank branches expanded by 2.8% to 1.64 lakh units driven by aggressive PSB expansion in rural areas.

*this image is generated using AI for illustrative purposes only.
The Reserve Bank of India's latest report on banking trends for FY25 reveals a notable shift in India's financial infrastructure, with ATM numbers declining while bank branches continue expanding. The comprehensive analysis highlights how digital payment adoption is reshaping the country's banking landscape as of March 31, 2025.
ATM Network Contracts Amid Digital Surge
The total number of ATMs across India declined to 2,51,057 units as of March 31, 2025, down from 2,53,417 in the previous year. This decline was primarily driven by strategic decisions from both public and private sector banks to reduce their ATM footprints by shutting down offsite ATMs.
| Bank Category: | FY25 ATMs | FY24 ATMs | Change |
|---|---|---|---|
| Private Sector Banks: | 77,117 | 79,884 | -2,767 |
| Public Sector Banks: | 1,33,544 | 1,34,694 | -1,150 |
| White Label ATMs: | 36,216 | 34,602 | +1,614 |
The RBI attributed this decline to the "increase in digitalisation of payments" which has "reduced the customers' requirement of transacting with ATMs." While both public and private sector banks contributed to this reduction, independently-run white label ATMs showed growth, increasing from 34,602 to 36,216 units.
Geographic Distribution Patterns
The report highlighted distinct deployment strategies across different bank categories. Public sector banks maintained an even distribution of ATMs across rural, semi-urban, urban, and metropolitan areas. In contrast, private sector banks and foreign banks concentrated their ATM networks primarily in urban and metropolitan regions, reflecting their customer base preferences.
Branch Network Expansion Continues
Despite the rise of digital banking channels, physical bank branches experienced robust growth of 2.80%, reaching 1.64 lakh branches nationwide in FY25. This expansion contradicts expectations that digital alternatives would reduce the need for physical banking infrastructure.
Public sector banks drove this growth aggressively, with their share of new branch openings increasing significantly. The distribution of new branch openings showed a marked shift in strategy:
| Parameter: | FY25 | FY24 |
|---|---|---|
| Private Banks' Share in New Branches: | 51.80% | 67.30% |
| PSB Rural/Semi-urban Focus: | 66.70% | Not specified |
| Private Banks Rural/Semi-urban Share: | 37.50% | Not specified |
Banking Access and Account Growth
The banking sector continued expanding financial inclusion through various initiatives in FY25. Basic Savings Bank Deposit Accounts (BSBDAs) grew by 2.60% to reach 72.40 crore accounts, while the aggregate balance in these accounts increased substantially by 9.50% to ₹3.30 lakh crore.
The report emphasized that a majority of BSBDAs continue operating through the business correspondent model, demonstrating its effectiveness in reaching grassroots customers across the country.
Deposit Insurance Coverage Analysis
From a deposit insurance perspective, coverage remained comprehensive with 97.60% of accounts protected under the current framework as of end-FY25. However, when measured by insured deposit value, the coverage ratio decreased to 41.50% from 43.10% in the previous year, indicating growth in higher-value deposits that exceed the ₹5.00 lakh coverage limit per account.
The findings reflect India's evolving banking ecosystem, where digital payments are reducing ATM dependency while physical branches remain crucial for comprehensive banking services, particularly in rural and semi-urban markets.
































