Subex , a leading provider of AI-native telecom solutions, has secured a significant contract with a major Dutch telecom operator. The deal, valued at $6.62 million, involves delivering a single, converged platform for Mobile Virtual Network Operator (MVNO) billing and wholesale partner settlement services.

Contract Details

The contract extends Subex's existing relationship with the Dutch telecom company across various services:

Scope and Duration

• Contract Value: $6.62 million
• Duration: 6 years, with an option to extend for an additional 2 years
• Service Delivery: Full managed services from Subex's UK data center

Strategic Implications

This partnership aims to consolidate wholesale products into a single billing, rating, and reporting platform. The objectives include:

• Improving operational efficiency
• Enhancing consistency in service delivery
• Achieving significant cost reduction
• Maintaining 99% SLA compliance standards

Industry Context

The Dutch telecom operator maintains a significant wholesale footprint, enabling multiple MVNOs to leverage its high-speed mobile infrastructure. This move aligns with the operator's strategy to expand national network coverage with high-speed broadband and leverage wholesale products for enhanced service delivery.

Subex's Perspective

Nisha Dutt, MD & CEO of Subex, emphasized the importance of convergence in wholesale monetization, stating, "With a single platform for MVNO billing and partner settlement delivered as managed services, we're aligning technology, operations, and governance to accelerate time-to-value for one of the Netherlands' most influential operators."

This contract underscores Subex's continued growth in the telecom AI solutions space, leveraging its 30 years of expertise in helping Communication Service Providers (CSPs) maximize revenue and profitability.

As the telecom industry continues to evolve, partnerships like this highlight the increasing importance of efficient, AI-driven solutions in managing complex billing and settlement processes for MVNOs and wholesale partners.

Subex Limited , a global leader in AI-native telecom solutions, has announced a significant extension of its partnership with a major telecommunications operator in the Asia-Pacific region, while simultaneously facing changes in its board composition.

Partnership Extension

Subex has renewed its long-standing collaboration with a leading APAC communications service provider (CSP) for an additional five years. The deal, valued at USD 5.60 million, will see Subex continue to deliver enhanced Revenue Assurance and Fraud Management (RAFM) capabilities to protect against revenue leakages and fraud across the operator's mobile and fixed-broadband services.

The partnership, which began in early 2020, has expanded over the years to cover both mobile and fixed-broadband portfolios. The renewed engagement includes a Managed Services program and introduces a specialized Professional Services program aimed at unlocking greater ROI from the RAFM platform.

Nisha Dutt, MD & CEO of Subex, expressed enthusiasm about the extension, stating, "This additional 5 years renewal highlights our shared commitment to strengthening revenue protection, accelerating time-to-resolution, and driving operational excellence as the region's digital economy continues to scale."

Board Transitions

Concurrent with this positive business development, Subex is experiencing significant changes at the board level. Following the company's 31st Annual General Meeting (AGM), several key developments have occurred:

1. Director Resignations: Two Independent Directors, Ms. Poornima Prabhu and Ms. Archana Muthappa, have submitted their resignations, citing concerns raised by shareholders about the board's knowledge of the IT industry.

2. Non-Reappointment: Mr. Anil Singhvi, who was up for reappointment as a Non-Executive and Non-Independent Director, was not re-elected by shareholders, failing to secure the requisite majority votes.

3. New Appointments: The company has appointed M/s. V. Sreedharan & Associates as Secretarial Auditors and M/s. M.S.K.C & Associates LLP as Statutory Auditors, both for terms of five consecutive years.

In response to these changes, Subex has issued a statement reaffirming its commitment to stability and growth. The company emphasized that its management team remains focused on driving business outcomes and maintaining the strategic roadmap for sustainable growth, innovation, and customer success.

Subex has assured stakeholders that it is initiating a structured search for new directors to strengthen its board and align with the company's long-term vision. The company maintains that its fundamentals remain solid, and its transformation journey continues with clarity and momentum.

As Subex navigates these corporate governance changes, the extension of its partnership with the APAC telecom operator underscores the company's continued strength in its core business operations. The company remains focused on delivering value to its shareholders and customers while adapting to the evolving demands of corporate leadership and industry expertise.