ServiceNow falls 7.96% tracking IBM's disappointing Q2 results

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Reviewed by
Radhika SScanX News Team
Key Highlights

ServiceNow Inc. shares dropped 7.96% to $102.40 on Tuesday, reacting to preliminary Q2 results from IBM that missed revenue and earnings estimates. IBM reported revenue of $17.2 billion, below the consensus of $17.86 billion, citing delays in closing large deals due to client shifts in capital expenditure. The decline affects ServiceNow despite a recent partnership expansion, as the stock remains sensitive to its partner's performance.

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ServiceNow Inc. shares fell 7.96% to $102.40 on Tuesday, trading lower in sympathy with International Business Machines Corporation (IBM) after the latter reported preliminary second-quarter results that missed analyst expectations. The decline reverses recent gains for ServiceNow, which had been outperforming the broader market, and highlights the sensitivity of ServiceNow's stock to sentiment surrounding its close partner. The drop comes despite the companies announcing an expanded partnership last week aimed at modernizing enterprise systems and unlocking data for AI at scale.

IBM reported preliminary Q2 revenue of $17.2 billion, up 1% year-over-year but falling short of the $17.86 billion consensus estimate. Chief Executive Officer Arvind Krishna described the results as "disappointing" in a letter to investors. Adjusted earnings per share (EPS) came in at $2.93, below the $3.022 estimate, while GAAP diluted EPS was $2.27, down 2% year-over-year. The shortfall was driven primarily by weaker-than-expected performance in IBM's Z mainframe business and its associated software stack.

According to Krishna's letter, clients shifted capital expenditure toward servers, storage, and memory purchases in late June to secure supply-constrained infrastructure ahead of expected price increases. This shift caused numerous large deals to fail to close on IBM's expected timelines, impacting the quarterly figures. The technical picture for ServiceNow had previously improved, with the stock trading above its 20-day and 50-day simple moving averages, but the latest pullback has brought the price closer to the $98 support level identified by traders.

Metric Value
Current Price $102.40
Daily Change -7.96%
Key Support $98.00
50-day SMA $102.30
200-day SMA $130.45

Analysts remain broadly bullish on ServiceNow ahead of its own earnings report, with a consensus Buy rating and an average price target of $137.07. However, the immediate market reaction to IBM's performance suggests investors are cautious about the broader enterprise software and infrastructure spending environment. ServiceNow had been recovering from its April low, but the correlation with IBM's results underscores the interconnected risks within the sector.

Will the delay in large IBM deal closings due to infrastructure spending shifts similarly impact ServiceNow's upcoming quarterly results?

How effectively will the expanded AI-focused partnership mitigate the negative sentiment stemming from IBM's earnings miss?

Is the current pullback to the $98 support level a buying opportunity or a signal of further downside for ServiceNow?

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ServiceNow to announce Q2FY26 results on July 22

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Reviewed by
Anirudha BScanX News Team
Key Highlights

ServiceNow will release its Q2FY26 financial results on July 22, 2026, followed by a conference call at 2 p.m. Pacific Time. An audio replay will be available for 30 days.

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ServiceNow will release its financial results for the second quarter ended June 30, 2026, following the close of market on Wednesday, July 22, 2026. The company will host a conference call and live webcast to discuss the financial performance for the period.

Conference Call Details

The conference call is scheduled to begin at 2 p.m. Pacific Daylight Time (21:00 GMT) on July 22, 2026. Interested parties can listen to the call by dialing (888) 330-2455 (Passcode: 8135305) within North America, or (240) 789-2717 (Passcode: 8135305) from outside North America. The live teleconference will also be accessible via webcast.

Replay Availability

An audio replay of the conference call and webcast will be available two hours after its completion and will remain accessible for 30 days. To access the replay, interested parties may visit the investor relations section of the ServiceNow website or dial (800) 770-2030 (Passcode: 8135305) within North America, or (647) 362-9199 (Passcode: 8135305) from outside North America.

Key Event Details

Event Date Time Access
Q2FY26 Results Release July 22, 2026 After market close ServiceNow website
Conference Call July 22, 2026 2 p.m. PDT (21:00 GMT) Webcast / Dial-in
Replay Availability July 22, 2026 2 hours post-call Website / Dial-in

What are analysts' expectations for ServiceNow's Q2FY26 revenue and earnings per share?

How might the Q2FY26 results impact ServiceNow's stock price and market valuation?

What strategic initiatives or product launches could influence the financial performance for this quarter?

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