ServiceNow and Accenture launch AI services to cut legacy risk costs
ServiceNow and Accenture have launched a joint offering of managed security services and migration solutions built on the ServiceNow AI Platform. The partnership aims to reduce the cost and complexity of enterprise risk modernization, addressing the rising cost of U.S. data breaches, which hit $10.22 million in 2025. The collaboration features four key components, including unified risk management and AI-powered migration, leveraging agentic AI to enhance cyber resilience.

*this image is generated using AI for illustrative purposes only.
ServiceNow and Accenture have launched a joint offering comprising managed security services built on the ServiceNow AI Platform and an Accenture AI-powered solution for migrating from legacy systems. The partnership aims to remove the cost and complexity barriers that block enterprise risk modernization. This initiative addresses the escalating financial impact of cyberattacks, with data breach costs in the U.S. reaching an all-time high of $10.22 million in 2025 per incident, a 9% increase year over year.
The joint offering integrates Accenture's cybersecurity expertise with the ServiceNow AI Platform to equip organizations with agentic AI capabilities. This combination is designed to help enterprises strengthen long-term cyber resilience and combat the increasing scale and severity of threats. AI is compressing the window between vulnerability discovery and exploitation from months to hours, necessitating faster and more automated response mechanisms.
Rex Thexton, global chief technology officer at Accenture Cybersecurity, emphasized that cyber resilience is a business imperative. He stated that companies need to connect risk insights and automate decision-making at enterprise scale rather than relying on isolated security tools. Lou Fiorello, group vice president and general manager of Security and Risk products at ServiceNow, added that the future of cybersecurity lies in autonomous operations powered by AI.
The collaboration delivers four key managed security services and migration solutions:
| Service Component | Description |
|---|---|
| Unified integrated risk management | AI agents monitor vendors and automate lifecycle management to provide a unified view of enterprise risk. |
| Operational technology (OT) risk management | AI-powered management brings OT and IT risk onto a single platform to improve visibility and threat detection. |
| Proactive risk management and compliance | AI agents monitor regulatory changes and automate responses to reduce risk before incidents occur. |
| AI-powered migration | Accenture’s solution automates migration from legacy platforms to the ServiceNow AI Platform to reduce costs and disruption. |
Accenture was recently recognized as a Leader in the IDC MarketScape’s Worldwide Cybersecurity Governance, Risk, and Compliance Consulting Services 2025–2026 Vendor Assessment. The report highlighted Accenture's strategic alliances, specifically with ServiceNow for integrated risk management, as a key differentiator for enterprises facing complex regulatory environments.
How will the shift toward autonomous AI-driven security operations reshape the traditional roles and skill requirements of cybersecurity teams?
What potential competitive advantages will this joint offering provide against other major cloud providers offering similar AI-native security solutions?
How might the integration of Operational Technology (OT) and IT risk management influence regulatory standards for industrial cybersecurity?




























