Shoppers Stop Delivers Robust Q2 Results with 9.4% Like-for-Like Growth and Return to Profitability
Shoppers Stop announced robust Q2 financial results, highlighting a significant turnaround in its core business. The company achieved a 9.4% like-for-like growth in departmental store sales, the highest in a decade. Profitability improved with a Rs. 9.00 crore profit before tax, compared to a Rs. 12.00 crore loss previously. EBITDA grew by 42%. Key categories such as beauty, watches, and handbags showed strong growth. The premium product mix increased to 69% of total sales. The First Citizen loyalty program expanded to 13 million members, contributing 83% of total sales. While new ventures are still in the investment phase, the beauty distribution arm, Global SSBeauty, reported a 103% year-on-year growth. Shoppers Stop plans to open 9-10 new departmental stores this year and anticipates continued double-digit growth momentum in the upcoming festive season.

*this image is generated using AI for illustrative purposes only.
Shoppers Stop , a leading Indian retail chain, has reported strong financial results for the second quarter, marking a significant turnaround in its core business performance. The company's strategic focus on premiumization and customer-centric initiatives has yielded positive outcomes, driving growth across key metrics.
Core Business Performance
Shoppers Stop's core business demonstrated remarkable resilience and growth:
Key Metric | Growth |
---|---|
Departmental Store Like-for-Like Sales | 9.4% |
Customer Entry (Like-for-Like) | 6% |
Average Transaction Value | 8% |
Premium Product Mix | 16% |
The 9.4% like-for-like growth in departmental store sales represents the highest growth rate in the last decade for Shoppers Stop. This growth was driven by a combination of increased customer footfall and higher average transaction values.
Profitability Turnaround
A significant highlight of the quarter was the company's return to profitability in its core business:
- Profit Before Tax: Rs. 9.00 crores (compared to a loss of Rs. 12.00 crores in the previous period)
- EBITDA Growth: 42%
This turnaround represents a Rs. 21.00 crore improvement in profitability, underscoring the effectiveness of Shoppers Stop's strategic initiatives.
Category Performance
Several key categories outperformed, contributing to the overall growth:
- Beauty segment: 22% growth, led by fragrances
- Watches: 13% growth
- Handbags: 11% growth
The premium product mix grew by 16%, now accounting for 69% of total sales, reflecting the success of Shoppers Stop's premiumization strategy.
Customer Engagement and Loyalty
The company's First Citizen loyalty program continues to be a strong driver of sales and customer retention:
- Membership: Expanded to 13 million members
- Contribution: 83% of total sales
- Black Card and Silver Card memberships: Showing strong adoption
New Business Initiatives
While the core business showed strong performance, Shoppers Stop's new ventures are still in the investment phase:
- INTUNE (value fashion format): Showing positive like-for-like growth in Q2
- ssbeauty.in (digital-first beauty platform): Focused on building a differentiated beauty ecosystem
Beauty Distribution Business
Global SSBeauty, Shoppers Stop's beauty distribution arm, delivered exceptional performance:
- Year-on-Year Growth: 103%
This growth underscores the potential of the beauty segment as a high-growth engine for the company.
Future Outlook
Looking ahead, Shoppers Stop remains optimistic about its growth trajectory:
- Store Expansion: Plans to open 9-10 departmental stores for the full year
- Festive Season: Anticipates continued double-digit growth momentum
Kavindra Mishra, Managing Director and CEO of Shoppers Stop, commented on the results: "Q2 was a demonstration of Shoppers Stop's resilience, agility, and brand strength. Our premium positioning, omni-channel model, and customer-centric strategy helped us to outperform the market."
As Shoppers Stop enters the critical festive and wedding season in Q3, the company is well-positioned to capitalize on positive consumer demand indicators, particularly in premium and wedding categories. The management remains confident in delivering sustainable, profitable growth while continuing to delight customers and create long-term value for shareholders.
Historical Stock Returns for Shoppers Stop
1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
---|---|---|---|---|---|
+2.21% | +1.25% | -3.78% | -3.29% | -24.78% | +208.80% |