Tanla Platforms has filed its Business Responsibility & Sustainability Report (BRSR) for the financial year 2025-26 with the exchanges, pursuant to Regulation 34(2)(f) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The report forms part of the Integrated Annual Report for FY26, which was previously released along with the notice for the 30th Annual General Meeting (AGM) scheduled for July 20, 2026.

Environmental Performance

The company reported a reduction in its environmental footprint in FY26. Total Scope 1 emissions declined by 13.8% to 88.43 tCO2e from 102.59 tCO2e in the previous year, driven by the elimination of diesel generator usage at the Hyderabad SEZ campus. Scope 2 emissions remained flat at 1,090.75 tCO2e. Combined emission intensity improved to 0.267 tCO2e per INR Cr of revenue. Total energy consumption stood at 7,060.19 GJ, with energy intensity improving to 1.59 GJ per INR Cr of revenue.

Water consumption decreased to 7,948 kL in FY26 from 8,059.40 kL in FY25, with water intensity improving to 1.79 kL per INR Cr of revenue. The company completed a comprehensive e-waste disposal cycle, disposing of 12.97 metric tonnes of electronic waste through authorised recyclers in compliance with the E-Waste (Management) Rules, 2022.

Social and Governance Metrics

Tanla’s total workforce stood at 1,114 employees as of March 31, 2026, comprising 874 men and 240 women. Voluntary attrition declined significantly to 17.1% in FY26 from 24.8% in the previous year. Women representation in the workforce increased to 21.7%. The company maintained a record of zero workplace injuries for the fourth consecutive year.

On the governance front, the company expanded the scope of independent third-party assurance from SGS India Private Limited to cover the entire Integrated Annual Report, moving beyond just the BRSR Core indicators. The ESG Council’s mandate was extended to encompass Responsible AI governance and Data Ethics. Tanla received an S&P Global ESG score of 80 out of 100 in the Corporate Sustainability Assessment 2025, placing it in the 100th percentile globally in the Software segment.

Financial and Operational Highlights

The company delivered steady consolidated financial performance in FY26, with revenue growing 9.7% year-on-year to INR 4,418 Cr. Profit after tax grew marginally to INR 509 Cr. The contribution of OTT channels to total revenue increased to 31% in FY26. During the year, the company completed its fourth share buyback, repurchasing 2 million shares at INR 875 per share, and declared a total dividend of INR 12 per share.

Source: https://lodr-files.dhan.co/lodr-inputs/Company/INE483C01032/b8121221-7744-428c-8518-c6e4878806e4.pdf

Tanla Platforms Limited conducted its Q4 FY26 earnings conference call on April 27, 2026, to discuss the audited financial results for the quarter and year ended March 31, 2026. The call featured management including Uday Kumar Reddy, Founder, Chairman & CEO; Deepak Goyal, Executive Director; and Anubhav Batra, CFO, along with Ritu Mehta, Investor Relations.

Financial Performance and Segment Results

The Digital Platform segment reported revenue of ₹395 crores for FY26, representing single-digit growth despite significant investments in Wisely Ai. The segment achieved an exceptional 98.2% gross margin, positioning it as a key growth engine for future profitability. Management noted that while traditional offerings contribute to the segment, newer platforms like Wisely Ai are growing at a faster pace. The company onboarded one large global telco during the year, contributing significantly to segment performance.

ATP Business Expansion

Management confirmed the signing of a third ATP deal with Bandhan Bank, which went live last month. The company has already billed for one month in Q4 FY26. The ATP deals operate on a per subscriber per month subscription model, with long-term contracts typically spanning five years. In addition to the three Indian banks, the company has deployed its Wisely Ai and Wisely ATP platforms with Indosat, covering 100 million subscribers outside India.

Financial Metrics and Capital Allocation

The ₹12 crores FX loss resulted from mark-to-market restatement of specific balance sheet liabilities due to excessive USD-INR fluctuation. Management emphasized this is a non-cash item and is reworking the hedging policy to reduce exposure and minimize P&L volatility in future quarters.

Strategic Initiatives and Future Outlook

Management stated they are open to acquisitions in the AI space but prefer a build versus buy approach given high valuations. The company expects to launch a "gigantic platform" within the next month. On the international front, the ValueFirst UAE acquisition, delayed for nearly three years due to regulatory approvals from RBI, is expected to close in the current quarter. The business currently generates ₹150-170 crores in annual revenue with gross margins improved to 22% from single digits.

Regarding market dynamics, OTT channels continue to grow faster than SMS, though SMS volumes are growing at a much faster pace with pricing pressure. The company's enterprise business derives 75-80% from the top 250 customers, with the remaining 15-20% from a long tail of 50,000-60,000 enterprises. Management expects revenue growth of more than 10% annually, outpacing the CPaaS industry growth rate of 8-10%.

Customer Wins and Market Position

The company secured several significant customer wins during the period, including Reserve Bank of India and Bank of Baroda. Additionally, Tanla increased wallet share with a major e-commerce customer to over 50% by expanding from messaging to OTT services. The company received recognition from Meta as 'Partner of the Year' for India and from Google as 'Partner of the Year', highlighting its strong position in the OTT space. New technologies such as RCS are unlocking additional possibilities, with adoption happening quite fast in the market.

Operational Efficiency and Capex

Capital expenditure is expected to maintain the trajectory of ₹100-150 crores per annum, consistent with the past four to five years. Management confirmed this level of investment will continue. The company is making conscious investments in go-to-market (GTM) initiatives and innovation, which have impacted EBITDA margins in the near term but are expected to bear fruit in coming quarters. Gross margins have shown slight improvement in recent quarters, and EBITDA margins are expected to improve or at least hold steady in the near future as these investments yield results.

Regulatory and Competitive Landscape

Management addressed concerns about potential regulatory changes, including discussions around UPI SMS notifications. They indicated that regulated messages represent a single-digit percentage of overall volumes, and the company is enhancing its product portfolio to participate in alternate authentication methods such as network APIs from telcos. Regarding in-app notifications, management noted this is not a new phenomenon and has not significantly impacted the business historically, as OTT and SMS channels offer more engaging use cases. The company serves major e-commerce players including Flipkart, Amazon, Myntra, Nykaa, Meesho, and BigBasket, with transaction volumes increasing alongside customer growth.

International Expansion Strategy

International markets remain a significant focus area, with efforts equally distributed between expanding in India and other geographies. A significant portion of future growth is expected to come from outside India. The company is recruiting personnel outside India for the first time to support this expansion. The sales cycle for international telco clients is long, but the opportunity universe is described as humongous, with a substantial pipeline for converting telco clients globally. Management is accelerating GTM efforts to ensure international contributions reflect more prominently in overall company performance.

Dividend and Shareholder Returns

Shareholders appreciated the timely share buyback and excellent dividend payout, as acknowledged during the Q&A session. The company maintains a strong cash position of ₹1,000 crores, providing flexibility for strategic initiatives while also returning capital to shareholders through dividends and buybacks. Management remains focused on growing platform margins and revenues rapidly, with no current plans to list outside India despite the platform business commanding higher valuations in international markets.