Synchrony's CareCredit partners with Pet Resort Hospitality Group
Synchrony partnered with Pet Resort Hospitality Group to accept CareCredit at 40 locations for pet services like training and grooming. The deal supports Pet Resort University and aims to help pet owners manage costs. In 2025, PRHG served 71,000 pets and employs over 1,000 professionals.
*this image is generated using AI for illustrative purposes only.
Synchrony has partnered with Pet Resort Hospitality Group (PRHG) to establish the CareCredit credit card as the preferred financing solution for PRHG's network of premier pet resorts. The agreement enables pet owners to use CareCredit at 40 PRHG locations across 12 states for services including training, boarding, daycare and grooming. This move aims to provide flexible payment options for pet parents and address the growing demand in the pet services market.
Partnership Details
The collaboration allows CareCredit to be accepted at participating PRHG locations, which include brands such as Paws 'n' Rec, Playtime Pet Resort and Olde Towne Pet Resort. Services covered by the financing option include daycare, professional grooming, overnight boarding, day camp packages and specialized training programs. The partnership also supports Pet Resort University, PRHG's education program for pet care professionals, partners and staff.
Strategic Impact
Jonathan Wainberg, Senior Vice President and General Manager of Pet at Synchrony, stated that the partnership expands the company's commitment to holistic pet well-being. He emphasized that the collaboration offers families a clear way to budget for pet resort experiences and essential care. Jason Duffy, CEO of PRHG, noted that the partnership helps remove financial barriers, ensuring more pet parents can access high-quality services that contribute to a pet's overall happiness and development.
Operational Metrics
In 2025, PRHG's network served 71,000 pets belonging to 59,000 pet parents. The company facilitated 95,000 boarding stays and provided 5.1 million hours of daycare. PRHG employs more than 1,000 dedicated professionals and continues to pursue strategic acquisitions of pet services businesses across the United States.
| Metric | 2025 Performance |
|---|---|
| Pets served | 71,000 |
| Pet parents served | 59,000 |
| Boarding stays | 95,000 |
| Daycare hours | 5.1 million |
| Employees | More than 1,000 |
About the Companies
Synchrony is a consumer financial services company that delivers credit and banking products. CareCredit, a health and wellness credit card, has provided financing solutions for veterinary services for over 35 years and is accepted at more than 27,000 veterinary practices in the U.S. Pet Resort Hospitality Group is a provider of pet services, including daycare, boarding, grooming and training, led by a management team with decades of experience in the industry.
Will Synchrony seek similar partnerships with independent pet service providers to expand CareCredit's footprint beyond the PRHG network?
How will the availability of financing impact PRHG's average ticket size and customer retention rates for premium services?
Could this collaboration lead to the integration of CareCredit into PRHG's digital booking platforms for seamless point-of-sale financing?
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