Northern Arc Capital Limited Releases Business Responsibility & Sustainability Report for FY 2025-26
Northern Arc Capital Limited filed its BRSR for FY 2025-26, reporting a total workforce of 1,524 employees, a CSR spend of INR 7,52,66,825, and total non-renewable energy consumption of 2099.34 GJ. The company disclosed Scope 1 GHG emissions of 9.3569 metric tonnes of CO2 equivalent, Scope 2 emissions of 926.55 metric tonnes of CO2 equivalent, and Scope 3 emissions of 1855.11 metric tonnes of CO2 equivalent for the year. With a turnover of INR 26,43,83,23,000 and net worth of INR 38,93,48,27,000, the company reported nil penalties or disciplinary actions and full compliance with all nine NGRBC principles through Board-approved policies.

*this image is generated using AI for illustrative purposes only.
Northern Arc Capital Limited has submitted its Business Responsibility & Sustainability Report (BRSR) for the financial year 01 April 2025 to 31 March 2026, pursuant to Regulation 34(2)(f) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The report, forming part of the company's Annual Report for FY 2025-26, provides comprehensive disclosures across all nine principles of the National Guidelines on Responsible Business Conduct (NGRBC), covering governance, environmental stewardship, employee well-being, human rights, and community engagement. Northern Arc Capital, incorporated in 1989 and registered in Chennai, Tamil Nadu, operates as a Non-Banking Finance Company (NBFC) with 100% of its turnover derived from financial services (NIC Code: 64990).
Corporate Profile and Operations
Northern Arc Capital operates 91 offices across 8 states in India, with no international operations. The company's paid-up capital stands at INR 1,61,57,18,750. Its five wholly-owned or majority-owned subsidiaries — Northern Arc Investment Managers Private Limited, Northern Arc Creditech Solutions Private Limited, Northern Arc Securities Private Limited, Northern Arc Foundation, and Pragati Finserv Private Limited (90.10% held) — all participate in the company's Business Responsibility initiatives. The company serves a diverse customer base including rural and retail customers, MSMEs, originator partners, emerging corporates, and institutional investors, with disclosures made on a standalone basis.
| Parameter: | Details |
|---|---|
| CIN: | L65910TN1989PLC017021 |
| Year of Incorporation: | 1989 |
| Paid-up Capital: | INR 1,61,57,18,750 |
| Turnover (FY 2025-26): | INR 26,43,83,23,000 |
| Net Worth (FY 2025-26): | INR 38,93,48,27,000 |
| National Offices: | 91 |
| States Served: | 8 |
Workforce and Employee Well-Being
As of 31 March 2026, Northern Arc Capital employed a total of 1,524 employees, comprising 1,126 permanent and 398 other-than-permanent employees. The workforce is predominantly male, with 1,270 male employees (83.33%) and 254 female employees (16.67%). The Board of Directors comprises 9 members, of whom 3 (33.33%) are women. All permanent employees are covered under health insurance and accident insurance, and the company reported a well-being expenditure of 0.08% of total revenue for FY 2025-26. The overall employee turnover rate for permanent employees stood at 51.80% for FY 2025-26, compared to 67.38% in FY 2024-25 and 72.22% in FY 2023-24.
| Metric: | FY 2025-26 | FY 2024-25 | FY 2023-24 |
|---|---|---|---|
| Total Permanent Employees: | 1,126 | 1,080 | — |
| Male Permanent Employees: | 963 | 904 | — |
| Female Permanent Employees: | 163 | 176 | — |
| Overall Turnover Rate (Permanent): | 51.80% | 67.38% | 72.22% |
| Well-being Spend (% of Revenue): | 0.08% | 0.12% | — |
Human rights training coverage improved significantly, with 55.64% of total employees (848 out of 1,524) receiving training in FY 2025-26, compared to 31.31% (464 out of 1,482) in FY 2024-25. All permanent and other-than-permanent employees are paid above the statutory minimum wage. The return-to-work and retention rates for permanent employees who took parental leave were both 100% for FY 2025-26.
Governance, Ethics, and Compliance
Northern Arc Capital's policies cover all nine NGRBC principles, each approved by the Board and extended to value chain partners. The company reported nil monetary and non-monetary penalties, fines, or disciplinary actions against directors, KMPs, or employees for bribery or corruption in both FY 2025-26 and FY 2024-25. Conflict of interest complaints for directors and KMPs were also nil in both years. The number of days of accounts payables declined from 54 days in FY 2024-25 to 44 days in FY 2025-26. Sales to related parties as a percentage of total sales stood at 0.19% in FY 2025-26, down from 0.45% in FY 2024-25, while investments in related parties as a percentage of total investments declined from 15.62% to 7.27% over the same period.
Customer complaints received during FY 2025-26 totalled 29,768, with 156 pending resolution at year-end, compared to 938 complaints and nil pending in FY 2024-25. Shareholder complaints declined sharply from 53 in FY 2024-25 to 1 in FY 2025-26, with none pending at year-end.
Environmental Performance
As an NBFC, Northern Arc Capital's direct environmental footprint is limited, with e-waste being the primary waste category. Total non-renewable energy consumption increased to 2099.34 GJ in FY 2025-26 from 1801.75 GJ in FY 2024-25, driven by electricity consumption of 2063.84 GJ and fuel consumption of 35.50 GJ. The company reported no renewable energy consumption in either year.
| Environmental Metric: | FY 2025-26 | FY 2024-25 |
|---|---|---|
| Total Energy Consumed (GJ): | 2099.34 | 1801.75 |
| Scope 1 GHG Emissions (MT CO₂e): | 9.3569 | 7.473 |
| Scope 2 GHG Emissions (MT CO₂e): | 926.55 | 753 |
| Scope 3 GHG Emissions (MT CO₂e): | 1855.11 | 790.54 |
| Total Water Consumption (kilolitres): | 12,782.26 | 12,430 |
| Total E-waste Generated (metric tonnes): | 0.313 | 0.084 |
| E-waste Re-used (metric tonnes): | 0.566 | 0.001 |
| E-waste Disposed (metric tonnes): | 0.795 | — |
Scope 1 GHG emissions for FY 2024-25 have been restated from 11.68 metric tonnes of CO2 equivalent following a refinement in calculation methodology, with no material impact on overall emission intensity. Scope 3 emissions reporting was enhanced in FY 2025-26 to cover Category 1 (Purchased goods and services), Category 2 (Capital goods), Category 3 (Fuel- and energy-related activities), Category 5 (Waste generated in operations), Category 6 (Business travel), and Category 7 (Employee commuting). All e-waste is disposed of through Pollution Control Board-approved recyclers.
CSR Activities and Social Impact
Northern Arc Capital's CSR obligation for FY 2025-26, computed as 2% of the average net profit of the preceding three financial years, amounted to INR 7,52,66,825. The company spent the entire obligated amount, with nil unspent balance transferred to the Unspent CSR Account.
| CSR Financial Data: | Amount (INR) |
|---|---|
| Average Net Profit – FY 2022-23: | 3,16,40,91,964 |
| Average Net Profit – FY 2023-24: | 3,74,40,94,072 |
| Average Net Profit – FY 2024-25: | 4,38,18,37,735 |
| 2% CSR Obligation (FY 2025-26): | 7,52,66,825 |
| Total CSR Amount Spent (FY 2025-26): | 7,52,66,825 |
CSR projects during the year benefited multiple vulnerable groups, including 50 differently abled children through a residential education programme, 40 patients through palliative care services, 624 students (comprising 200 MBBS, 384 Nursing, and 40 Physiotherapy students) from economically and socially disadvantaged backgrounds, and 3,619 cumulative and indirect beneficiaries through the FoodHeals ration programme. The CSR Committee, chaired by Mr. Ashutosh Pednekar (Non-Executive, Independent Director), held 3 meetings during the year, all attended by all members.
Material ESG Issues and Strategic Commitments
The BRSR identifies nine material responsible business conduct issues, spanning responsible lending and client engagement, transparent and ethical governance, responsible collections, financial inclusion, prudent enterprise risk management, technology-enabled credit access, ESG integration, human capital development, and data privacy and cybersecurity. Each issue is assessed for its risk or opportunity classification, with corresponding mitigation strategies and financial implications disclosed.
Key forward-looking commitments outlined in the report include:
- Increasing women's representation in the workforce from 17% to 22% and in leadership positions from 11% to 15% by 2030
- Achieving climate finance of INR 1,000 crore by 2030
- Achieving financing of INR 4,000 crore to women-owned or women-led businesses by FY 2028-29
- Delivering a minimum 15% year-on-year growth in financial inclusion outreach from FY 2026-27 through FY 2028-29
- Expanding branch operations to 15 additional underserved districts by FY 2028-29
The company is affiliated with seven national trade and industry associations, including FIDC, MFIN, UFF (previously DLAI), FACE, IAMAI, ASSOCHAM, and FICCI. No independent external assurance was obtained for the BRSR disclosures for FY 2025-26.
Historical Stock Returns for Northern Arc Capital
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| +0.83% | -4.74% | +2.92% | +9.39% | +12.55% | -7.42% |
How does Northern Arc Capital plan to mitigate the risk of its Scope 3 emissions increasing significantly despite having no renewable energy consumption in FY 2025-26?
What specific strategies will the company employ to address the high permanent employee turnover rate of 51.80% while simultaneously aiming to increase women's workforce representation to 22% by 2030?
Given the sharp rise in customer complaints from 938 to nearly 30,000, what operational changes are being implemented to resolve the 156 pending cases and prevent further escalation?


































