Navan and Hilton co-create direct connect for hotel bookings
Navan and Hilton are partnering to launch a direct connection between Navan's platform and Hilton's Central Reservation System. This API-led integration aims to provide real-time booking, rich content, and modern retailing for corporate hotel travel. The initiative promises greater choice, reliable content, and streamlined virtual payments for Navan users.

*this image is generated using AI for illustrative purposes only.
Navan and Hilton have announced plans to launch an industry-first hotel-Travel Management Company (TMC) direct connection to modernize the corporate hotel booking experience. This partnership combines Hilton’s next-generation distribution framework with Navan’s travel technology, marketplace, and booking platform. Navan will be the first TMC to integrate directly with Hilton’s Central Reservation System (CRS) and content services, enabling real-time shopping, booking, and access to high-quality, source-of-truth hotel content.
The integration is enabled through Hilton-developed APIs, implemented and optimized in partnership with Navan’s travel marketplace platform. The collaboration represents a meaningful evolution in hotel distribution, pairing Hilton’s investment in modern connectivity with Navan’s expertise in building intuitive, data-driven experiences for managed travel.
Technical Integration
The direct connection utilizes specific APIs to facilitate seamless operations between the two platforms:
| API Type | Functionality |
|---|---|
| Booking API | Provides Navan with direct, real-time access to Hilton’s CRS for availability, rates, and booking. |
| Content API | Delivers authoritative property and room content directly from Hilton. Navan is the first TMC to operationalize this capability within a modern booking experience. |
Strategic Benefits
This partnership is designed to unlock meaningful benefits for Navan customers, including greater choice and value through access to Hilton’s portfolio. Navan’s marketplace will display high-quality Hilton content sourced directly for joint corporate customers, designed to improve traveler confidence and reduce discrepancies. Additionally, Hilton and Navan are jointly enabling more consistent virtual payment acceptance across Hilton’s global portfolio, reducing friction for travelers and travel managers.
The collaboration establishes a platform for future enhancements, including deeper automation and post-booking integrations. By combining Hilton’s distribution innovation with Navan’s leading technology and marketplace, the partnership moves beyond legacy hotel distribution models to make the entire hotel booking process more direct, seamless, and traveler-focused.
Will this direct connection model prompt other major hotel chains to bypass legacy Global Distribution Systems (GDS) in favor of similar direct API integrations?
How will the reduction in booking discrepancies and improved data accuracy impact the operational efficiency of travel managers over the next year?
Could this partnership lead to exclusive corporate rate negotiations or inventory access for Navan customers that are not available through other TMCs?

































