LTM Leads L&T Group's AI Workplace Transformation with Microsoft 365 Copilot
LTM is leading one of India's largest enterprise AI workplace transformations by deploying Microsoft 365 Copilot across the L&T Group for approximately 140,000 employees. The rollout, supported by AI tools RAIma and Agent A.S.K., has delivered a 70% improvement in IT and HR query resolution and a 15% increase in HR productivity, with over 90% of the workforce already trained in Generative AI.

*this image is generated using AI for illustrative purposes only.
LTM is leading the deployment of Microsoft 365 Copilot across the L&T Group, enabling the AI tool for approximately 140,000 employees in one of India's largest enterprise AI workplace transformations. The initiative aims to empower teams to work more productively, resolve issues faster, and deliver superior customer outcomes through AI-assisted workflows and collaboration. As the largest adopter within the group, LTM is spearheading the broader rollout through purpose-built solutions designed to embed AI across everyday business functions.
LTM has reported significant business impact from its AI integration. Its internal AI assistant, RAIma, has delivered a 70% improvement in IT and HR query resolution, while the implementation has increased employee engagement and HR productivity by 15%. More than 23,000 developers use AI tools daily, supported by a network of over 1,300 AI experts and enablement leads.
Key Implementation Metrics
The following table summarises the key metrics reported from LTM's AI deployment across the L&T Group:
| Metric: | Figure |
|---|---|
| Employees Enabled: | ~140,000 |
| IT and HR Query Resolution Improvement: | 70% |
| HR Productivity Increase: | 15% |
| Daily AI Tool Users (Developers): | >23,000 |
| AI Experts and Enablement Leads: | >1,300 |
| Workforce Trained in GenAI: | >90% |
Copilot-Powered Solutions
LTM is driving the group-wide deployment through two Microsoft 365 Copilot-supported solutions. The first is Agent A.S.K. (Agent for Stories and Knowledge), a conversational AI tool designed to accelerate sales by reusing existing content. The second is RAIma, which provides personalised, conversational HR support via chat and voice. Together, these tools are being embedded across onboarding, learning, delivery, sales, and support functions throughout the organisation.
Governance and Workforce Readiness
LTM has collaborated with Microsoft to scale AI adoption and establish governance frameworks covering security, privacy, compliance, and ethical use. Over 90% of its workforce is already trained in Generative AI, reflecting the company's commitment to building organisation-wide AI capability. The deployment underscores the L&T Group's broader strategy of industrialising AI to drive productivity and smarter decision-making across functions and geographies.
"AI will fundamentally reshape how work gets done and how organizations create value. At LTM, we are empowering every employee with intelligent tools to help them work faster, learn continuously, solve complex challenges, and focus on higher-value outcomes," said Venu Lambu, Chief Executive Officer & Managing Director, LTM.
Historical Stock Returns for LTM
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| +0.37% | +5.68% | +4.62% | -32.38% | -20.94% | -3.25% |
How will LTM measure the ROI of this AI transformation beyond initial productivity gains?
What are the plans to scale the Agent A.S.K. and RAIma solutions to other subsidiaries within the L&T Group?
How will the governance framework evolve to address emerging AI regulations and ethical concerns?































