LTM is leading the deployment of Microsoft 365 Copilot across the L&T Group, enabling the AI tool for approximately 140,000 employees in one of India's largest enterprise AI workplace transformations. The initiative aims to empower teams to work more productively, resolve issues faster, and deliver superior customer outcomes through AI-assisted workflows and collaboration. As the largest adopter within the group, LTM is spearheading the broader rollout through purpose-built solutions designed to embed AI across everyday business functions.

LTM has reported significant business impact from its AI integration. Its internal AI assistant, RAIma, has delivered a 70% improvement in IT and HR query resolution, while the implementation has increased employee engagement and HR productivity by 15%. More than 23,000 developers use AI tools daily, supported by a network of over 1,300 AI experts and enablement leads.

Key Implementation Metrics

The following table summarises the key metrics reported from LTM's AI deployment across the L&T Group:

Copilot-Powered Solutions

LTM is driving the group-wide deployment through two Microsoft 365 Copilot-supported solutions. The first is Agent A.S.K. (Agent for Stories and Knowledge), a conversational AI tool designed to accelerate sales by reusing existing content. The second is RAIma, which provides personalised, conversational HR support via chat and voice. Together, these tools are being embedded across onboarding, learning, delivery, sales, and support functions throughout the organisation.

Governance and Workforce Readiness

LTM has collaborated with Microsoft to scale AI adoption and establish governance frameworks covering security, privacy, compliance, and ethical use. Over 90% of its workforce is already trained in Generative AI, reflecting the company's commitment to building organisation-wide AI capability. The deployment underscores the L&T Group's broader strategy of industrialising AI to drive productivity and smarter decision-making across functions and geographies.

"AI will fundamentally reshape how work gets done and how organizations create value. At LTM, we are empowering every employee with intelligent tools to help them work faster, learn continuously, solve complex challenges, and focus on higher-value outcomes," said Venu Lambu, Chief Executive Officer & Managing Director, LTM.

LTM has partnered with Anthropic to accelerate enterprise-scale adoption of Claude, Claude Code, and Claude Cowork across engineering, modernization, and business workflows. The collaboration aims to help clients transition from pilots to production by combining Anthropic's frontier AI technology with LTM's enterprise implementation expertise. This partnership targets BFSI, Hi-Tech, Consumer, and Production Industry domains to drive market-leading productivity, throughput, and quality underscored by assurance and transparency.

The strategic alliance focuses on three primary areas. LTM's BlueVerse AI Delivery Fabric will serve as the enterprise implementation layer, integrating Claude and Claude Code into delivery workflows across AI-led software engineering, application modernization, agent orchestration, Site Reliability Engineering (SRE), Observability, and Chaos Engineering. Additionally, LTM will scale its AI1000 initiative to train and deploy thousands of Claude-certified architects and Forward Deployed Engineers (FDEs) to support clients from assessment through continuous improvement.

A dedicated Claude Center of Excellence (CoE) will be established to act as the partnership's scale engine. The CoE will focus on building reusable skills, agentic MVPs, reference architectures, and playbooks for cloud-native and platform-based applications. It will also provide a governance backbone covering responsible use, agent lifecycle, model governance, and data-privacy compliance, while keeping delivery aligned with Claude's evolving capabilities.

Strategic Focus Areas

The partnership is structured around three core pillars designed to drive enterprise AI adoption at scale, as outlined below:

Joint Go-to-Market and Delivery Integration

The partnership includes joint go-to-market initiatives focused on measurable business outcomes. LTM plans to embed Claude, Claude Code, and Claude Cowork into its internal delivery model to establish consistent adoption patterns and productivity benchmarks across the software development lifecycle. Feedback from this autonomous learning will be integrated into the Claude CoE and BlueVerse ecosystem.

Chris Ciauri, Managing Director of International at Anthropic, highlighted that LTM's delivery expertise and client relationships would help embed Claude into critical enterprise systems. Venu Lambu, CEO and Managing Director of LTM, emphasized that combining Claude with LTM's capabilities creates a powerful foundation for enterprises to embed AI across their operations and modernize at scale.