Coforge Limited has been honored with the Pega Industry Excellence Award for Government and Public Sector transformation work. The award recognizes the company's delivery of an AI-powered, cloud-first telehealth platform for a Scotland-based national service provider serving nearly 6 million citizens. This achievement underscores Coforge's capability to execute mission-critical public sector innovation at a national scale.

Partnering with Pegasystems Inc. and Amazon Web Services (AWS), Coforge implemented an AI-powered omnichannel contact center and CRM platform. Built on Pega Customer Service and Pega Infinity using Constellation architecture, the solution replaced fragmented legacy systems with a unified environment. It integrates telephony, digital channels, and case management to provide resilient 24x7x365 support for urgent care, mental health, and out-of-hours services.

"This recognition underscores Coforge's strength as a native AI engineering firm and a specialized Pega partner, delivering high-impact transformation at scale," said John Speight, President & EU Geo Business Leader, Coforge. "By combining deep AI engineering expertise with cloud and platform-led transformation, we are helping build resilient, future-ready ecosystems that fundamentally improve how citizens access critical healthcare services."

"Congratulations to Coforge for receiving the Industry Excellence Awards-Government & Public Sector," said Dan Kasun, Global Head of Partner Ecosystem, Pega. "This achievement highlights their exceptional expertise in leveraging Pega's powerful capabilities to drive agility and adaptability in Government and Public sector."

Strategic Partnership and Expertise

Coforge has been a specialized partner of Pegasystems for over 18 years. The company operates one of the most highly certified Pega practices globally, supported by a team of more than 115 Pega Lead System Architects and over 2,000 certifications. Additionally, Coforge has deployed 16+ AI-driven solution accelerators across various industries to deliver measurable value.

Industry Impact

The transformation modernized urgent and out-of-hours care access, fundamentally improving how citizens interact with critical healthcare services. By combining deep AI engineering expertise with cloud and platform-led transformation, Coforge aims to build resilient, future-ready ecosystems for the public sector.

Coforge Limited has confirmed that it did not encumber any shares in Cigniti Technologies Limited during the financial year ended March 31, 2026. The disclosure, submitted to BSE Limited and National Stock Exchange of India Limited, was made under Regulation 31(4) of the SEBI (Substantial Acquisition of Shares and Takeovers) Regulations, 2011. This regulation requires promoters and persons in control of a company to declare whether they have pledged or created any charge on their shares during the financial year.

The filing was addressed to the Department of Corporate Services at both exchanges. Coforge Limited identified itself as a promoter and a person having control over Cigniti Technologies Limited, as well as a person acting in concert with the promoter. The company explicitly stated that no encumbrance of shares was made directly or indirectly during the specified period.

Regulatory Filing Details

The disclosure was signed by Barkha Sharma, Company Secretary & Compliance Officer of Coforge Limited. The communication was dispatched from Noida and copied to the Members of the Audit Committee of Cigniti Technologies Limited, located in Gurugram.

The confirmation provides assurance to shareholders regarding the unencumbered status of shares held by the promoter group during FY26.