Adobe CMO says AI is rewriting brand discovery strategies
Adobe Inc. CMO Lara Balazs said AI is rewriting brand discovery, forcing a shift from search engine optimization to AI-generated recommendations. Adobe reported a 200% visibility increase for Acrobat and Firefly using its LLM Optimizer. The IMF and Federal Reserve acknowledged AI's role in growth and inflation, while Morgan Stanley noted potential long-term effects on interest rates.

*this image is generated using AI for illustrative purposes only.
Adobe Inc. Chief Marketing Officer Lara Balazs said artificial intelligence is forcing companies to rethink marketing strategies as AI-powered platforms reshape how consumers discover products and brands. The shift requires marketing leaders to expand their roles and collaborate more closely with technology, finance, and product teams to maintain visibility in an AI-driven landscape.
Balazs said CMOs are facing a new challenge as companies move beyond optimizing for Google search rankings and begin focusing on visibility within AI-generated recommendations. She stated that the mandate has shifted from efficiency to adoption, noting that executives are now directed to implement AI solutions.
"For years it was always, ‘Spend less with more impact,’” Balazs said. "Now I hear, ‘There’s AI. Do that.’"
AI Search Forces Marketers To Rethink Brand Visibility
The transition has expanded the scope of marketing leadership. Balazs emphasized that CMOs must engage with the entire C-suite to navigate the changing environment.
"If you are not talking to your CFO all the time, your CIO, your CTO, any business constituent around that C-suite table, you really are at a disadvantage," Balazs said.
Adobe has been studying how large language models influence customer discovery after observing changes in traffic patterns tied to traditional search. The company developed its LLM Optimizer tool to track how often Adobe products appear in AI-generated responses.
| Product | Visibility Change |
|---|---|
| Acrobat | 200% increase |
| Firefly | 200% increase |
Balazs described the evolving CMO role as that of a chief marketing orchestrator. Leaders must now coordinate people, technology, data, and AI systems rather than focusing solely on campaigns.
"I am not an engineer," Balazs said. "Most marketers aren’t."
AI Reshapes Economy
The impact of AI extends beyond marketing strategies to broader economic trends. The International Monetary Fund said AI was fueling global growth through higher technology investment, though productivity gains have not yet materialized in forecasts. The Federal Reserve noted that AI contributed to higher core goods inflation in June but indicated that productivity benefits would take time to emerge.
Morgan Stanley suggested that AI-driven productivity gains without significant job losses could keep U.S. interest rates higher for longer while supporting stronger economic growth and financial markets. Investor Kevin O’Leary added that businesses are increasingly replacing consultants with AI for specialized advice, citing lower costs and faster decision-making.
How will the shift from traditional SEO to AI-generated recommendations alter marketing budget allocations across different industries?
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