Adobe advances agentic AI with new agency and tech partnerships
Adobe announced new co-innovations with agency networks and technology partners, including Accenture, Omnicom, and WPP, to scale personalized customer experiences. Integrations with AI platforms Anthropic and Microsoft deliver AI-powered solutions. The company also showcased its Adobe CX Enterprise and CX Enterprise Coworker at Cannes Lions 2026.

*this image is generated using AI for illustrative purposes only.
Adobe announced new innovations with leading agency networks and technology partners to create, activate, and measure personalized customer experiences at scale. The company is positioning itself as the agentic infrastructure layer across models, platforms, agents, and ecosystems, bringing together creativity, marketing, and AI. These developments were unveiled at Cannes Lions 2026, highlighting Adobe's focus on the convergence of creativity, marketing, and AI in the agentic era.
Strategic Partnerships and Co-Innovations
Adobe is collaborating with a coalition of industry leaders, including Accenture, Omnicom, Stagwell’s Code and Theory, and WPP. These partnerships aim to transform how global brands create, activate, and measure customer experiences using Adobe's content, data, and AI platforms.
| Partner | Initiative | Description |
|---|---|---|
| WPP | Connected intelligence layer | Unifies paid media spend with owned customer experience data. |
| Stagwell’s Code and Theory | Content Operating System for Sports | Streamlines content creation and distribution for sports organizations. |
| Omnicom | AI Agentic Operating Model | Implementation architectures across automotive, pharmaceuticals, retail, and financial services. |
| Accenture Song | Agentic experience orchestration framework | Defines how brands deliver AI-powered customer experiences at scale. |
AI Platform Integrations
Adobe is integrating its CX Enterprise with partners across agents, skills, and Model Context Protocol (MCP) servers. The company announced the general availability of CX Enterprise Coworker and Adobe Marketing Agent across leading AI platforms, including Amazon Web Services (AWS), Anthropic, Google Cloud, Microsoft, and OpenAI. Additionally, Adobe CX skills and MCP servers are now available in Anthropic’s Claude Enterprise and Microsoft 365 Copilot Cowork, providing enterprise customers with direct access to Adobe’s customer experience capabilities within their existing AI environments.
Adobe at Cannes Lions 2026
As the first-ever Headline Partner of LIONS Creators, Adobe is demonstrating how its innovations in Adobe Creative Cloud and Adobe CX Enterprise enable organizations to create standout content and engage customers effectively. The company is showcasing its unified platform, which combines creative tools with enterprise marketing and AI to empower creators, brands, and enterprises to move faster and drive business growth.
How will Adobe's positioning as an agentic infrastructure layer impact its competitive dynamics with major cloud providers like AWS and Microsoft?
What specific revenue models or monetization strategies will Adobe employ for the CX Enterprise Coworker and Marketing Agent across third-party AI platforms?
To what extent will the integration of Model Context Protocol (MCP) servers accelerate enterprise adoption of Adobe's CX tools within diverse existing AI environments?
































