Wipro has renewed its contract with ABB to deliver global digital workplace services. The extended engagement leverages Wipro Intelligence for AI-led capabilities, though financial terms were not disclosed.

Engagement details

The renewal builds on a multi-year relationship, focusing on end-to-end delivery of AI-enabled services for ABB’s global workforce. Wipro will deploy its AI Live Workspace and Digital Workplace Services offerings, operationalized through the WINGS platform. Key initiatives include GenAI-powered self-service, virtual agents, auto-remediation, and AI-assisted dispatch via SmartOps. The scope also covers device lifecycle management and endpoint security optimization.

Significance of the partnership

The extension underscores ABB’s reliance on Wipro for managing digital infrastructure across international operations. Ana Jauregui, Head of Consumer Experience at ABB, noted that standardized yet responsive services will drive productivity and support sustainability ambitions. Madhavan R, Managing Director & Country Head of Switzerland at Wipro, highlighted the enduring trust between the firms as they integrate AI-led capabilities to create a resilient workplace experience.

This deal reinforces Wipro’s presence in the industrial and manufacturing sector, where enterprises are increasingly modernizing workplace operations to improve agility and employee experience.

Wipro has expanded its partnership with Google Cloud to accelerate enterprise-wide adoption of Gemini Enterprise and agentic AI, introducing its LIFT framework to speed up transformation.

Partnership highlights

The expanded collaboration centres on strengthening enterprise AI capabilities through three key pillars:

• Expanded partnership with Google Cloud to drive integration of Gemini Enterprise and agentic AI
• Upskilling of 10,000 AI-certified experts, including 1,500 Forward Deployed Engineers (FDEs)
• Introduction of the LIFT Framework (Launch-Ignite-Flywheel-Transform) to operationalise agentic AI at scale

Lift Framework and AI talent development

The LIFT framework represents Wipro's structured approach to speeding up AI changes within enterprise environments. Powered by Wipro Intelligence™, it integrates Gemini Enterprise with Wipro’s AI-powered delivery platforms, WINGS and WEGA. This ecosystem allows organisations to transition seamlessly from basic task automation to embedding secure, autonomous AI agents directly into core, multi-step business workflows.

Alongside this, the commitment to enhancing skills for 10,000 AI-certified professionals signals a focus on building deep technical expertise. This includes a dedicated team of more than 1,500 certified FDEs who will combine Google Cloud’s expertise with Wipro’s consulting and engineering capabilities to scale AI adoption from pilot stages to enterprise-wide deployment.

Executive perspective

Kanwar Singh, Managing Partner and Global Head of Technology Services at Wipro Limited, highlighted the significance of AI in the company's future direction. "AI is foundational to how Wipro is shaping its future, driving innovation, transforming operations, and delivering differentiated value for our clients," he said.

Kevin Ichhpurani, President of the Global Partner Ecosystem at Google Cloud, noted the real-world value the collaboration delivers to enterprise customers. He stated that the demand for Gemini Enterprise signifies its efficacy in adding customer value and that integrating it into operations exemplifies how AI transformation leads to tangible efficiency gains.

Operational deployment

Wipro has deployed Gemini Enterprise as its central agentic orchestration platform, leveraging its advanced reasoning and long-context capabilities to build autonomous AI agents that streamline workflows across compliance, HR, and sales intelligence functions.

Additionally, Wipro has incorporated the Antigravity Command Line Interface into its software engineering ecosystem. This facilitates agentic workflows that aid developers in planning, coding, testing, and application modernisation, resulting in notable productivity improvements and significant reductions in post-production defects.