3i Infotech wins ₹6.32 crore DMS helpdesk renewal from two-wheeler maker
3i Infotech Limited announced the receipt of a purchase order worth ₹6.32 crore for the renewal of DMS Helpdesk Services from a domestic two-wheeler manufacturer. The 12-month contract involves operational support at approximately 2,000 pan-India locations and is not a related-party transaction.

*this image is generated using AI for illustrative purposes only.
3i Infotech has secured a contract renewal worth ₹6.32 crore from a leading domestic two-wheeler manufacturer, reinforcing its position in the automotive IT services sector. The order, received on July 21, 2026, is for the renewal of Dealer Management System (DMS) Helpdesk Services and associated operational support. This domestic engagement underscores the company’s ability to retain key enterprise clients in the mobility space, providing visibility into near-term revenue streams through stable service contracts.
The disclosure was made to the stock exchanges on July 23, 2026, pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The company cited the time taken for internal review and formalities as the reason for the delayed dissemination of information. The contract value of ₹6.32 crore is exclusive of applicable taxes and will be executed over a period of 12 months.
The scope of work involves managing helpdesk services and project management at approximately 2,000 pan-India customer and dealer locations. This scale of operations highlights the critical nature of the support services provided by 3i Infotech to its client’s downstream distribution network. The services are essential for maintaining dealer connectivity and operational efficiency across the manufacturer’s extensive retail footprint.
| Particulars | Details |
|---|---|
| Client Type | Leading domestic two-wheeler manufacturer |
| Order Value | ₹6.32 crore (exclusive of taxes) |
| Tenor | 12 months |
| Service Scope | DMS Helpdesk Services and operational support |
| Locations Covered | ~2,000 pan-India customer and dealer locations |
| Related Party Transaction | No |
The company confirmed that the entity awarding the order has no interest from promoters or group companies, and the transaction does not fall within related party transactions. Due to confidentiality obligations, the specific name of the two-wheeler manufacturer has not been disclosed. This non-related party status ensures the commercial arm’s length nature of the agreement.
What the Numbers Show
The renewal of a ₹6.32 crore contract for helpdesk services indicates a high degree of client stickiness in 3i Infotech’s automotive portfolio. Service-based renewals typically carry higher margins than new implementation projects due to established processes and lower customer acquisition costs. Supporting 2,000 locations suggests a dense, distributed service model that relies on robust remote infrastructure rather than heavy capital expenditure, likely contributing positively to operating leverage as the company scales its support operations.
Source: https://lodr-files.dhan.co/lodr-inputs/Company/INE748C01038/072fcf56485b484e.pdf
Historical Stock Returns for 3I Infotech
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -4.99% | -10.21% | +33.11% | +62.51% | +16.33% | +223.51% |
How does the margin profile of this DMS helpdesk renewal compare to 3i Infotech's new implementation projects in the automotive sector?
Will 3i Infotech leverage AI or automation to reduce operational costs across the 2,000 dealer locations supported under this contract?
What is the likelihood of this contract expanding into adjacent services like data analytics or IoT integration for the two-wheeler manufacturer?


































