3i infotech Limited has announced a major business win through its subsidiary, marking a significant development in the company's business process services segment. The IT services company disclosed the order award under regulatory compliance requirements on March 26, 2026.

Major Order Details

3i Infotech Digital BPS Limited, a material wholly owned subsidiary of the company, secured a substantial work order worth approximately ₹8.76 crores from Mahanagar Gas Limited on March 25, 2026. The contract value is exclusive of applicable taxes and represents a significant business opportunity for the subsidiary.

Service Scope and Engagement

The comprehensive engagement encompasses end-to-end call centre operations designed to enhance customer service delivery for Mahanagar Gas Limited, one of India's largest city gas distribution companies. The service portfolio includes multiple critical components:

• Customer service support operations
• Subject matter expertise and consultation
• Training and development programs
• Quality monitoring and assurance
• Team leadership and management services

Through this structured service delivery model, 3i Infotech Digital BPS Limited will enable efficient customer interaction management, improved service quality, and operational scalability for the client's customer engagement functions.

Regulatory Compliance and Disclosure

The company made this disclosure pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015. The announcement confirms that this is a domestic contract with no related party transaction implications or promoter group interests involved in the awarding entity.

This order win strengthens 3i Infotech's position in the business process services sector and demonstrates the subsidiary's capability to secure substantial contracts from major corporate clients in the energy and utilities sector.

Source: None/Company/INE748C01038/561e5e7c-60df-46a4-a428-81d1cbcd04bd.pdf

3i infotech Limited has received a significant update regarding its participation in the Direct Tax Vivad Se Vishwas Scheme 2024, with its material subsidiary company successfully obtaining the final tax settlement order. The development marks an important milestone in the company's ongoing efforts to resolve income tax litigations through the government's tax dispute resolution scheme.

Final Order Receipt Details

The company announced that 3i Infotech Digital BPS Limited, formerly known as 3i Infotech BPO Limited, has received the final order in Form 4 for financial year 2013-14. The order was issued by the CIT TDS 2, Delhi and is dated March 23, 2026.

Tax Settlement Scheme Progress

The final order confirms the status of the revised form 2 that was issued on November 26, 2025. This represents the culmination of the subsidiary's participation in the Direct Tax Vivad Se Vishwas Scheme 2024, which is designed to provide a structured framework for resolving pending income tax disputes.

The company had previously made disclosures under Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, on July 3, 2025 and November 27, 2025, regarding its decision to opt for the tax settlement scheme.

Regulatory Compliance

This announcement was made in continuation of earlier disclosures under Regulation 30(4) read with Para B of Part A of Schedule III of the SEBI regulations. The company has ensured full compliance with disclosure requirements throughout the tax settlement process.

Key compliance aspects include:

• Timely disclosure to stock exchanges
• Upload of information on company website
• Proper documentation and record maintenance
• Adherence to regulatory timelines

Corporate Structure Impact

3i Infotech Digital BPS Limited is classified as a material subsidiary of 3i Infotech Limited, making this tax settlement particularly significant for the parent company's overall financial position. The successful resolution of the tax dispute for financial year 2013-14 removes a long-standing litigation matter from the subsidiary's books.

The company has confirmed that this information is being uploaded on its official website at www.3i-infotech.com for public access and transparency.