Uber launches autonomous rides in Zagreb via Pony.ai partnership
Uber, Verne, and Pony.ai have launched autonomous rides in Zagreb, enabling European riders to book AVs via the Uber app for the first time. The partnership leverages Pony.ai's Gen-7 technology and Verne's operational framework, with plans to scale to other cities. Initially, licensed operators monitor the vehicles.

*this image is generated using AI for illustrative purposes only.
Uber Technologies Inc (NYSE: UBER), Verne, and Pony AI Inc (NASDAQ: PONY) launched autonomous rides on the Uber app in Zagreb today. This marks the first time riders in Europe can book an autonomous vehicle through Uber.
The service is available within key areas of Zagreb, including the city centre. Geographic coverage and service availability are set to expand over time. At launch, a licensed operator monitors the vehicle from behind the wheel. The partners plan to introduce fully driverless operations in the future.
Partnership Structure
The launch builds on a partnership announced in March. It moves the service from development and testing to real-world deployment on Uber’s platform. The model combines three distinct capabilities:
- Pony.ai: Provides its Gen-7 Robotaxi autonomous driving solution.
- Verne: Acts as the fleet owner and service operator, leveraging its operational framework.
- Uber: Integrates the service into its ride-hailing network and delivers the rider experience via its app.
Zagreb serves as the first market for this partnership. The companies plan to scale this model to additional European cities. Further details on subsequent markets will be announced later this year.
Operational Context
Verne launched Europe’s first commercial robotaxi service in Zagreb in April. Since then, it has completed thousands of autonomous rides. The company operates daily, learning from real customers in a real European city.
Annie Duvnjak, Global Head of Autonomous Mobility Operations at Uber, stated that the launch makes it simple for riders to access autonomous rides through the Uber app. She described Zagreb as an important first step toward bringing AVs to millions of riders.
Marko Pejkovic, CEO of Verne, noted that this marks another European first. He highlighted that the experience gained in Zagreb will help bring Verne to other European cities.
Dr. James Peng, Founder and CEO of Pony.ai, called the milestone a strong example of the joint deployment model. He emphasized that the collaboration creates a viable path for scaling autonomous mobility.
Safety and Access
Uber states that safety comes first. All autonomous vehicles must meet applicable regulatory requirements and Uber’s safety standards before operating on the platform. The service will expand gradually as the partners work towards fully autonomous operations.
Uber expects autonomous vehicles and human drivers to coexist and grow together for the foreseeable future. Many journeys will continue to require human drivers, while AVs expand the range of transport options.
Riders can access the service by opening the Uber app and requesting UberX or Comfort. When an AV is available, the app provides information about the vehicle and instructions for starting and completing the trip.
Which specific European cities are likely to be the next targets for this partnership's expansion, and what regulatory factors will influence their selection?
How might the introduction of robotaxis on Uber's platform impact driver earnings and labor dynamics in markets where AVs and human drivers coexist?
What timeline do Pony.ai and Verne anticipate for transitioning from monitored operations to fully driverless services in Zagreb?
































