Pega named Gartner Leader in AI orchestration for second year
- Pega named a Leader in 2026 Gartner Magic Quadrant for BOAT for second year
- Achieved highest score for Ability to Execute among 20 vendors evaluated
- Received highest scores for Case Management and Adaptive Work use cases
- Recognition covers Pega Infinity suite including Agentic Process Fabric

*this image is generated using AI for illustrative purposes only.
Pegasystems Inc. (NASDAQ: PEGA) has been named a Leader in the 2026 Gartner Magic Quadrant for Business Orchestration and Automation Technology for the second consecutive year. The company also received recognition in the accompanying Critical Capabilities report.
Recognition Details
Gartner positioned Pega as a Leader based on its Completeness of Vision. The vendor achieved the highest score for Ability to Execute among the 20 vendors evaluated. The assessment covered seven criteria within the Ability to Execute and Completeness of Vision categories.
In the Critical Capabilities report, Pega received the highest scores for two specific use cases:
- Case Management
- Adaptive Work
The reports evaluated Pega Infinity, the company’s suite of solutions for scaling enterprise AI. Key components assessed included Pega Blueprint, a design agent leveraging Claude, GPT, and Gemini; Pega Agentic Process Fabric for agent orchestration; Pega Process AI for back-end automation; and Predictable AI agents for automating manual tasks.
Market Context
Gartner defines Business Orchestration and Automation Technologies (BOAT) as consolidated platforms that automate disparate business processes with varying degrees of autonomy. These platforms must provide native capabilities for AI agent orchestration, governance, and multi-agent coordination using methods such as model context protocol, API, and UI interactions.
This marks the second consecutive year Pega has received this specific recognition from Gartner. The company also cited recent recognitions from Forrester and Gartner in other categories, including AI Platforms, Process Intelligence Platforms, and Real-Time Interaction Management Software.
What the Numbers Show
Pega’s positioning reflects a dual strength in strategic vision and operational execution. While many vendors may lead in vision, achieving the highest score for Ability to Execute alongside Leader status suggests strong market validation of its current delivery capabilities. The top scores in Case Management and Adaptive Work indicate particular strength in complex, unstructured workflow automation rather than just deterministic tasks.
How might Pega's top score in 'Ability to Execute' influence its market share against competitors who lead primarily in vision but lag in delivery?
What specific enterprise use cases are likely to drive the highest adoption rates for Pega's new 'Agentic Process Fabric' in the coming fiscal year?
How will the integration of multiple LLMs (Claude, GPT, Gemini) via Pega Blueprint impact customer concerns regarding data privacy and model governance?

































