Pine Labs' Setu Expands Digital Payment Capabilities with AI Integration

1 min read     Updated on 09 Dec 2025, 07:48 PM
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Overview

Pine Labs' subsidiary Setu has integrated its bill payment services with AI platforms ChatGPT and Claude. The new feature offers a conversational interface for bill payments, making the process more intuitive and user-friendly. This integration aims to simplify bill payments, increase digital payment adoption, and enhance user engagement through interactive experiences. Setu, a brand of Broken Tusk Technologies Private Limited, is wholly owned by Pine Labs Limited and specializes in API-enabled technology platforms for digital public infrastructure solutions.

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*this image is generated using AI for illustrative purposes only.

Pine Labs ' subsidiary, Setu, has announced a significant advancement in digital payment technology by integrating its bill payment services with leading AI platforms, ChatGPT and Claude. This innovative move marks a new era in the fintech landscape, offering users a more intuitive and conversational approach to managing their bill payments.

Key Features of Setu's AI-Integrated Bill Payment Service

  • AI Platform Integration: The new feature is now available on both OpenAI's ChatGPT and Anthropic's Claude.
  • Conversational Interface: Users can access bill payment services through natural language interactions with AI chatbots.
  • Expanded Accessibility: This integration makes bill payments more accessible and user-friendly, potentially reaching a wider audience.

Implications for Digital Payments

This development represents a significant step forward in the evolution of digital payment services. By leveraging the power of conversational AI, Setu is positioning itself at the forefront of fintech innovation. The integration of bill payment services with AI platforms could potentially:

  1. Simplify the bill payment process for users
  2. Increase adoption of digital payment methods
  3. Enhance user engagement through a more interactive payment experience

About Setu and Pine Labs

Setu, a brand of Broken Tusk Technologies Private Limited, is a wholly-owned subsidiary of Pine Labs Limited. The company specializes in providing API-enabled technology platforms for digital public infrastructure solutions across payments, data, and insights.

Pine Labs continues to demonstrate its commitment to innovation in the fintech sector through such strategic moves by its subsidiaries.

While specific financial details were not provided in the announcement, this development aligns with Pine Labs' broader strategy of expanding its digital payment ecosystem and enhancing user experience through technological advancements.

Investors and industry observers will likely be watching closely to see how this integration impacts Setu's market position and Pine Labs' overall performance in the competitive fintech landscape.

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Pine Labs Reports Record Q2 FY26 Results with 18% Revenue Growth and Second Consecutive Profitable Quarter

2 min read     Updated on 03 Dec 2025, 04:54 PM
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Overview

Pine Labs, a global fintech platform, has announced strong financial results for Q2 FY26. The company's net revenue increased by 18% year-over-year to ₹650 crores. Adjusted EBITDA grew by 64% to ₹122 crores, and the company turned profitable with a PAT of ₹6 crores. Pine Labs processed nearly ₹50 billion in Gross Transaction Value, served 1.9 million touchpoints, and surpassed 1 million merchants. The results highlight Pine Labs' expanding market presence and operational efficiency in the fintech sector.

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*this image is generated using AI for illustrative purposes only.

Pine Labs , a leading global fintech platform, has reported record-breaking financial results for the second quarter of fiscal year 2026 (Q2 FY26), demonstrating robust growth and improved profitability. The company's performance highlights its expanding market presence and operational efficiency.

Key Financial Highlights

Metric Q2 FY26 YoY Growth
Net Revenue ₹650 Cr 18%
Adjusted EBITDA ₹122 Cr 64%
Profit After Tax (PAT) ₹6 Cr Turned profitable
Gross Transaction Value (GTV) Nearly ₹50 Bn -
Number of Touchpoints 1.9 million -
Number of Merchants Over 1 million -

Revenue and Profitability

Pine Labs has shown impressive growth in its top-line and bottom-line performance. The company's net revenue increased by 18% year-over-year to reach ₹650 crores in Q2 FY26. This growth was achieved despite Q2 traditionally being a weaker quarter.

The company's profitability metrics have shown significant improvement:

  • Adjusted EBITDA: Grew by 64% YoY to ₹122 crores
  • Profit After Tax (PAT): Achieved ₹6 crores, marking the second consecutive profitable quarter
  • Contribution Margins: Grew 21% YoY

Operational Performance

Pine Labs continues to strengthen its market position:

  • Gross Transaction Value (GTV): Processed nearly ₹50 billion
  • Touchpoints: Served 1.9 million touchpoints
  • Merchant Base: Surpassed 1 million merchants

Conclusion

Pine Labs' Q2 FY26 results demonstrate the company's ability to drive growth while improving profitability, even during traditionally weaker quarters. The expansion of its merchant base, increased transaction volumes, and improved financial metrics all contribute to its strong performance. As Pine Labs continues to innovate and expand its fintech offerings, it is well-positioned to capitalize on the growing digital payments market both in India and internationally.

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