Infosys Partners with Telenor Shared Services to Revolutionize HR Operations
Infosys and Telenor Shared Services (TSS) collaborate to modernize HR operations using Oracle Fusion Cloud Human Capital Management. The partnership aims to streamline HR processes, enhance employee productivity, and improve overall experience. TSS will unify its Human Capital Management, Financial Management, Supply Chain Management, and Projects Portfolio Management on a single platform. The implementation is expected to improve data quality, enable better decision-making, and reshape TSS's engagement with partners, suppliers, and employees through advanced analytics.

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Infosys , a global leader in next-generation digital services and consulting, has announced a groundbreaking collaboration with Telenor Shared Services (TSS) to modernize its Human Resources (HR) operations. This partnership aims to leverage Oracle Fusion Cloud Human Capital Management (HCM) technology to streamline HR processes and enhance employee productivity and experience.
Transforming HR with Cloud Technology
The collaboration between Infosys and TSS marks a significant step towards digital transformation in the telecom industry. By implementing Oracle Cloud HCM, TSS will standardize its HR processes and unify its Human Capital Management, Financial Management, Supply Chain Management, and Projects Portfolio Management on a single platform.
Key Benefits of the Partnership
- Streamlined Operations: The implementation will result in end-to-end digital integration, improving data quality and enabling better decision-making.
- Enhanced Analytics: Advanced dashboards and analytics will reshape how TSS engages with its partners, suppliers, and employees.
- Improved Employee Experience: The modernized HR operations are expected to significantly enhance the overall employee experience at TSS.
Leadership Perspectives
Morten Dean Dunham, CEO of Telenor Shared Services, expressed confidence in the collaboration, stating, "Modernizing our HR operations is crucial to improve efficiencies and employee experience. By collaborating with Infosys to implement Oracle Cloud HCM, we are confident we will get a solution that meets our future needs."
Upendra Kohli, EVP – Communication, Media and Technology (Americas & Europe) at Infosys, highlighted the significance of the partnership: "We are thrilled to collaborate with TSS on this important HR transformation journey. By leveraging our deep Oracle expertise, we have overcome significant data and system integration challenges to deliver a modern, unified HR platform."
Infosys: Driving Digital Transformation
This collaboration underscores Infosys' commitment to delivering cutting-edge digital transformation solutions. With over 320,000 employees worldwide, Infosys continues to amplify human potential and create opportunities for businesses and communities across 59 countries.
As organizations increasingly seek to modernize their operations and improve efficiency, partnerships like this between Infosys and Telenor Shared Services demonstrate the growing importance of cloud-based solutions in reshaping the future of HR management and overall business operations.
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