Indian Railways to Make RailOne Sole App for Unreserved Ticket Booking from March 2026
Indian Railways will discontinue the UTS Mobile App from March 1, 2026, making RailOne the exclusive platform for unreserved ticket booking. The transition includes a 3% discount incentive starting January 14 to encourage adoption. Southern Railway leads with 29.5% mobile booking adoption and targets 40% by March 2026. Launched by Union Railway Minister Ashwini Vaishnaw in July 2025, RailOne offers comprehensive services including unreserved and reserved tickets, live tracking, e-catering, and grievance redressal.

*this image is generated using AI for illustrative purposes only.
Indian Railways has announced a significant digital transformation initiative, making RailOne the sole authorized application for unreserved ticket booking from March 1, 2026. The UTS Mobile App will be discontinued on this date, marking a strategic shift towards a unified digital platform for railway services. This consolidation aims to enhance digital adoption and streamline the ticket booking process for millions of passengers across the country.
Incentives and Implementation Timeline
To promote widespread adoption of the new platform, Railways will introduce attractive incentives for users. Starting January 14, passengers booking tickets through the RailOne app will receive a 3% discount on their purchases. This promotional strategy demonstrates the railway administration's commitment to ensuring a smooth transition from the existing UTS platform.
| Implementation Details: | Information |
|---|---|
| UTS App Discontinuation: | March 1, 2026 |
| Discount Launch: | January 14, 2026 |
| Discount Rate: | 3% on ticket bookings |
| Authorized Platform: | RailOne App only |
The phasing out process has already begun with the elimination of the 'season ticket' option from the UTS app, indicating a systematic approach to the transition.
Comprehensive Service Integration
According to CPRO Shashikant Tripathi, the RailOne app will provide comprehensive railway facilities, encompassing both unreserved and reserved ticket booking services. This all-in-one approach represents a significant upgrade from the previous system, offering passengers a unified platform for all their railway-related needs.
The application includes several key features designed to enhance the passenger experience:
- Unreserved ticket booking
- Live train tracking capabilities
- E-catering services
- Grievance redressal system
- Reserved ticket booking functionality
Performance Targets and Regional Progress
The Railway Board has set ambitious targets for digital adoption across different zones. Southern Railway has emerged as a leading performer, achieving 29.5% of unreserved ticket bookings through mobile applications. This performance has positioned Southern Railway among the best-performing zones in terms of digital ticket booking adoption.
| Performance Metrics: | Southern Railway |
|---|---|
| Current Mobile Booking Rate: | 29.5% |
| Target by March 2026: | 40% |
| Current Status: | Best-performing zone |
The Railway Board has specifically advised Southern Railway to enhance its efforts and reach a target of 40% mobile-based unreserved ticket bookings via the RailOne App by March 1, 2026. This ambitious goal requires focused measures including passenger awareness campaigns and ongoing monitoring to increase platform usage.
Strategic Launch and Vision
Union Railway Minister Ashwini Vaishnaw launched RailOne in July 2025 during the 40th Foundation Day of Centre for Railway Information Systems (CRIS). The timing of this launch reflects the strategic importance of digital transformation in the railway sector. The application is currently available for download on both Android Play Store and iOS App Store, ensuring accessibility across different mobile platforms.
A Railway Board statement emphasized the collective progress made by all divisions: "All the Divisions have demonstrated commendable progress in enhancing mobile-based unreserved ticket bookings, with Southern Railway already positioned among the best-performing zones. It is encouraging to note this collective effort, and the Railway Board has urged that the momentum be sustained with renewed focus."
Digital Transformation Impact
This initiative represents a significant step in Indian Railways' digital transformation journey, consolidating multiple services into a single, comprehensive platform. The transition from UTS to RailOne reflects the organization's commitment to modernizing passenger services and improving operational efficiency. The success of this initiative will largely depend on effective implementation of awareness campaigns and the sustained momentum in digital adoption across all railway zones.






























