Crompton Greaves Ordered to Pay ₹12,620 Compensation by Consumer Commission
Crompton Greaves Consumer Electricals has disclosed a consumer commission order requiring payment of ₹12,620 total compensation (₹7,620 compensation plus ₹5,000 for mental agony) related to a defective pump complaint. The District Consumer Commission in Saharsa, Bihar passed the order on October 14, 2025, which was received by the company on January 13, 2026. The company has stated there is no material impact on its financials or operations from this order.

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Crompton Greaves Consumer Electricals Limited has informed stock exchanges about an order from the District Consumer Disputes Redressal Commission directing the company to pay compensation totaling ₹12,620.00. The disclosure was made under Regulation 30 of SEBI Listing Regulations on January 14, 2026.
Consumer Commission Order Details
The District Consumer Disputes Redressal Commission in Saharsa, Bihar, passed an order requiring the company to pay compensation following a consumer complaint about a defective product. The order breakdown is presented below:
| Component | Amount |
|---|---|
| Compensation | ₹7,620.00 |
| Cost for Mental Agony | ₹5,000.00 |
| Total Amount | ₹12,620.00 |
Case Background
The consumer complaint originated from a customer who purchased a Crompton Mini Master Plus I pump that was allegedly not functioning properly. Dissatisfied with the product performance, the consumer filed a complaint seeking compensation through the consumer disputes redressal mechanism.
Timeline and Receipt
The company provided specific details regarding the order timeline:
| Event | Date/Time |
|---|---|
| Order Date | October 14, 2025 |
| Order Received | January 13, 2026 at 4:34 PM |
| Disclosure Date | January 14, 2026 |
Financial Impact Assessment
Crompton Greaves has assessed that the order will have no material impact on the company's financial position, operations, or other business activities. The relatively modest compensation amount appears unlikely to significantly affect the company's overall financial performance.
Regulatory Compliance
The disclosure was made pursuant to Regulation 30 read with Para A of Part A of Schedule III of the SEBI Listing Obligations and Disclosure Requirements Regulations, 2015. The company also referenced SEBI Master Circular No. SEBI/HO/CFD/PoD2/CIR/P/0155 dated November 11, 2024, in making this disclosure. The communication was signed by Rashmi Khandelwal, Company Secretary & Compliance Officer, ensuring proper regulatory compliance and transparency with stakeholders.
Historical Stock Returns for Crompton Greaves
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -0.65% | +10.52% | -5.67% | -24.20% | -33.23% | -40.24% |


































