CAMSREP Unveils Bima Central Administrator: Revolutionizing Insurance Servicing
CAMSREP, a subsidiary of Computer Age Management Services, has introduced Bima Central Administrator, a digital platform designed to enhance insurance servicing. Unveiled at the IIA 2025 event, the platform offers real-time visibility of policyholder activities, tracking of service requests, and centralized utility for brokers. It aims to benefit insurers with unified dashboards and instant data reconciliation, while distributors and brokers can manage policies across multiple insurers. The platform builds upon the existing Bima Central, which serves nearly 1 crore eIA holders and 1.3 crore digital policies.

*this image is generated using AI for illustrative purposes only.
Computer Age Management Services subsidiary, CAMSREP, has launched a groundbreaking platform called Bima Central Administrator at the IIA 2025 event. This innovative digital portal aims to transform the insurance industry by enhancing the roles of insurers and brokers in electronic Insurance Account (eIA) customer service operations.
Key Features of Bima Central Administrator
The new platform offers several cutting-edge features designed to streamline insurance servicing:
- Real-time visibility of policyholder activities for insurers and distributors
- Tracking and fulfillment of service requests raised by policyholders through eIA
- Extended access for advisors to manage customer requests
- Centralized utility for brokers to provide policy servicing across products and insurers
Unveiling at IIA 2025
The Bima Central Administrator was unveiled at the IIA Annual Event 2025 by Sh. Mayank Bathwal, MD & CEO of Aditya Birla Health Insurance, alongside Mr. Vivek Bengani, CEO of CAMS Insurance Repository. This launch marks a significant advancement in the management of policyholder servicing across India's largest customer servicing platform, Bima Central.
Impact on the Insurance Industry
The introduction of Bima Central Administrator is set to have a profound impact on the insurance sector:
| Stakeholder | Benefits |
|---|---|
| Insurers | - Unified dashboard for eIA-related transactions |
| - Enhanced customer experience delivery | |
| - Instant data reconciliation and reporting | |
| - Customer analytics and insights | |
| Distributors & Brokers | - Management of sourced policies across 50+ insurers |
| - Initiation of service requests | |
| - Tracking of customer queries | |
| Lenders | - Streamlined management of assigned policies |
| - Bulk service transactions for endorsements and withdrawals |
Existing Bima Central Platform
Bima Central, the foundation for this new administrator platform, is already serving:
- Nearly 1 crore eIA holders
- 1.3 crore digital policies
Industry Perspectives
Mayank Bathwal, CEO of Aditya Birla Health Insurance, commented on the launch: "Bima Central & Bima Central Administrator provides a ready-made platform for insurers to meet these expectations with agility and precision. It's a powerful step forward in delivering seamless, personalized insurance servicing at scale."
Vivek Bengani, CEO of CAMS Insurance Repository, emphasized the platform's potential: "Bima Central Administrator is our next major step to enable all stakeholders – insurers, distributors, lenders and value-added service providers – to take advantage of this direct and enhanced policyholder engagement."
The launch of Bima Central Administrator represents a significant leap forward in digital insurance servicing, promising to revolutionize how insurers, brokers, and policyholders interact and manage insurance-related activities.
Historical Stock Returns for Computer Age Management Services
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -1.61% | -5.49% | -2.24% | +3.66% | -19.96% | +192.17% |
















































