Budget 2026 Could Be Defining Moment for India's Global Capability Centre Ecosystem
India's GCC ecosystem, comprising nearly 2,000 centres employing two million professionals, awaits crucial policy reforms in Budget 2026. The sector seeks clearer tax policies, streamlined regulations, and support for expansion into tier-3 cities to maintain global leadership amid intensifying international competition from countries like the Philippines and Malaysia.

*this image is generated using AI for illustrative purposes only.
India's Global Capability Centre (GCC) ecosystem stands at a critical juncture as the country prepares for Budget 2026. With nearly 2,000 GCCs employing around two million professionals, India has established itself as the world's largest GCC hub. The sector has undergone significant transformation over the past decade, evolving from basic business process outsourcing operations focused on cost arbitrage to sophisticated strategic hubs handling knowledge services, digital engineering, analytics, research and development, shared services, and global decision-making functions.
Sector Evolution and Current Scale
The maturity of India's GCC landscape is increasingly evident through the growing prominence of Indian senior leaders who are securing global and regional leadership roles within multinational corporations. Recent years have witnessed accelerated growth in new GCC launches and expansion of existing centres, alongside exponential growth in allied ecosystems such as data centres.
| Key Metrics | Current Status |
|---|---|
| Total GCCs: | Nearly 2,000 centres |
| Employment: | Approximately 2 million professionals |
| Global Ranking: | Largest GCC hub worldwide |
| Sector Focus: | Knowledge services, digital engineering, analytics, R&D |
Challenges and Competitive Pressures
Despite positive developments, GCC leaders face mounting challenges that could impact India's competitive position. Geopolitical tensions and rising anti-outsourcing sentiment have increased scrutiny of cross-border service delivery models. Restrictive visa regimes have complicated talent deployment strategies, while recent tariff-related developments have added uncertainty, prompting India to recalibrate its trade approach.
International competition has intensified significantly, with countries implementing aggressive strategies to attract GCC investments. The Philippines extended its Corporate Recovery and Tax Incentives for Enterprises (CREATE) Act, offering income-tax holidays and enhanced deductions for foreign investors establishing IT-BPM and R&D centres in special economic zones. Malaysia launched its Digital Investment Office (DIO), streamlining approvals and providing targeted incentives for digital infrastructure, including data centres and AI laboratories.
Industry Expectations for Budget 2026
The GCC sector anticipates several critical policy reforms in Budget 2026 to maintain India's competitive advantage and support continued growth.
Tax Policy and Regulatory Reforms
Industry leaders expect clear and stable tax policies coupled with robust dispute-resolution mechanisms. Key anticipated proposals include:
| Reform Area | Expected Changes |
|---|---|
| Permanent Establishment Norms: | Rationalised and clear guidelines |
| Employee Taxation: | Relief for stranded employees facing dual taxation |
| Transfer Pricing: | Expanded safe harbour provisions |
| Leadership Roles: | Support for global and regional functions |
Specific Policy Priorities
The rationalisation of permanent establishment norms tops the industry agenda due to its interplay with transfer pricing and attribution risk of global profits to Indian activities. With visa restrictions affecting employee mobility, many headquarters personnel remain in India, creating potential service permanent establishment risks for parent companies.
The sector seeks relief for employees stranded in India who face additional tax burdens from dual taxation in both India and their home employment countries. Industry also expects policy changes to facilitate Indian leaders taking on global and regional roles without exposing GCC headquarters to additional transfer pricing mark-ups.
Expansion of safe harbour provisions for transfer pricing represents another priority, with expectations for sector-specific regimes featuring higher transaction thresholds and industry-based margins, particularly for capital-intensive areas such as data centres and digital engineering.
Tier-3 Cities Development Strategy
Budget 2026 could catalyse GCC expansion into tier-3 cities through targeted infrastructure development and policy frameworks. Proposed measures include industry-academia partnerships for advanced technical and multilingual training, incentives for regional hiring, and a national digital apprenticeship scheme emphasising innovation and practical skills development.
| Development Focus | Implementation Strategy |
|---|---|
| Infrastructure: | Robust digital and physical connectivity |
| Talent Development: | AI-enabled training programmes |
| Policy Framework: | Harmonised regulations across states |
| Growth Impact: | Decongestion of tier-1 cities |
These lower-cost cities could emerge as competitive alternatives to emerging global GCC destinations while addressing congestion issues in tier-1 metropolitan areas. The strategy aims to create inclusive growth opportunities and expand India's GCC footprint beyond traditional urban centres.

































