BigBasket Completes Dark Patterns Audit, Submits Compliance Declaration

1 min read     Updated on 07 Oct 2025, 10:49 AM
scanx
Reviewed by
Suketu GalaScanX News Team
whatsapptwittershare
Overview

BigBasket, a subsidiary of Tata Consumer Products, has completed a self-audit of its quick commerce platform to identify and eliminate dark patterns. The company has submitted a compliance declaration to the Ministry of Consumer Affairs. This audit aligns with the Central Consumer Protection Authority's guidelines for e-commerce companies. BigBasket serves over 10 million customers across 60+ cities, offering 20,000+ products with 10-minute delivery through 700+ dark stores. Tata Consumer Products' shares were trading at ₹1,135.50 on the NSE, down 0.58% from the previous close.

21359982

*this image is generated using AI for illustrative purposes only.

Tata Consumer Products' subsidiary, BigBasket, has taken a significant step towards ensuring consumer protection in the e-commerce space. The company recently announced the completion of a self-audit of its quick commerce platform, focusing on identifying and eliminating dark patterns. Following this audit, BigBasket has submitted a compliance declaration to the Ministry of Consumer Affairs.

Understanding Dark Patterns

Dark patterns are deceptive design elements in user interfaces that trick users into taking unintended actions. These practices can compromise consumer choice and lead to unfair advantages for e-commerce platforms.

Audit and Compliance

The self-audit conducted by BigBasket aligns with the directives issued by the Central Consumer Protection Authority (CCPA). These guidelines require e-commerce companies to perform regular audits to prevent misleading digital practices.

BigBasket's Market Presence

BigBasket, owned by TATA Enterprise, has established a significant presence in the Indian e-commerce market:

Metric Value
Customers Served Over 10 million
Cities Covered 60+
Dark Stores 700+
Product Range 20,000+ items
Delivery Time 10-minute delivery

The platform offers a wide range of products, including groceries, fresh produce, medicines, fashion items, electronics, and beauty products.

Market Impact

As of Tuesday morning, Tata Consumer Products, the parent company of BigBasket, saw its shares trading at ₹1,135.50 on the National Stock Exchange (NSE). This represents a decrease of ₹6.60 or 0.58% from the previous close.

Implications for E-commerce

BigBasket's proactive approach in conducting this audit and submitting a compliance declaration demonstrates the growing importance of ethical digital practices in the e-commerce sector. As regulatory bodies increase their scrutiny of online platforms, such initiatives are likely to become more common across the industry.

This move by BigBasket not only ensures alignment with regulatory requirements but also reinforces consumer trust in the platform. As e-commerce continues to grow rapidly in India, maintaining transparency and fair practices will be crucial for long-term success and customer loyalty.

like19
dislike

Tata Consumer Products Inks ₹2000 Crore Investment Pact with Food Processing Ministry

1 min read     Updated on 26 Sept 2025, 03:05 PM
scanx
Reviewed by
Shriram ShekharScanX News Team
whatsapptwittershare
Overview

Tata Consumer Products Limited (TCPL) has signed a non-binding MoU with the Ministry of Food Processing Industries, committing to invest up to ₹2000 crores over five years in the food processing sector. The investment is subject to financial evaluation, corporate approvals, and statutory clearances. CARE Ratings Limited has reaffirmed TCPL's CARE A1+ rating for short-term instruments worth ₹1,500 crores, indicating strong financial position.

20424917

*this image is generated using AI for illustrative purposes only.

Tata Consumer Products Limited (TCPL) has taken a significant step towards expanding its footprint in the food processing sector. The company has signed a non-binding Memorandum of Understanding (MoU) with the Ministry of Food Processing Industries, Government of India, committing to invest up to ₹2000.00 crores over a five-year period.

Investment Details

The agreement, part of the Investment Promotion Activity for World Food India 2025, outlines TCPL's intention to make substantial investments in the food processing industry. However, it's important to note that the proposed investment is subject to several conditions:

  1. Financial evaluation of individual projects
  2. Obtaining relevant corporate approvals
  3. Securing necessary statutory approvals

Cautionary Note

TCPL has emphasized that the investment details may vary based on the outcomes of these evaluations and approvals. The company has stated that it will make appropriate disclosures once the terms and conditions for the investment are finalized.

Company's Financial Standing

In a separate announcement, TCPL also revealed that CARE Ratings Limited has reaffirmed its rating for the company's short-term instruments. The rating details are as follows:

Instrument Rated Amount (₹ Crores) Rating Action
Short Term Instruments - Commercial Papers ("CP")/ Short-term loan 1,500.00 CARE A1+ (A One Plus) Reaffirmed

The reaffirmation of the CARE A1+ rating indicates TCPL's strong financial position and its ability to meet short-term debt obligations.

Looking Ahead

This investment agreement signifies Tata Consumer Products' commitment to growth and expansion in the food processing sector. As the company moves forward with its plans, stakeholders will be keenly watching for further details on specific projects and their potential impact on TCPL's business operations.

The food processing industry in India has been gaining significant attention from both the government and private sector, with initiatives like World Food India 2025 aimed at attracting investments and promoting innovation in the sector. TCPL's move aligns with this broader trend and could potentially strengthen its position in the competitive consumer goods market.

As more information becomes available about the specific projects and their implementation, it will provide a clearer picture of how this substantial investment will shape Tata Consumer Products' future growth trajectory in the food processing industry.

like17
dislike
More News on Tata Consumer Products
Explore Other Articles