Axis Bank Bolsters Digital Security with New 'Lock FD' Feature
Axis Bank has introduced a 'Lock FD' feature to protect fixed deposits from unauthorized digital access and premature closures. Once activated, this feature prevents customers from closing their FDs through digital platforms, requiring in-person branch visits for premature closures. The measure aims to combat cyber fraud, particularly benefiting senior citizens and high-risk customers. It's part of Axis Bank's broader cybersecurity strategy, following other security measures like the 'In-App Mobile OTP' feature.

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Axis Bank , one of India's leading private sector banks, has taken a significant step to enhance cybersecurity for its customers by introducing the 'Lock FD' feature. This innovative security measure is designed to protect fixed deposits (FDs) from unauthorized digital access and premature closures, addressing the growing concerns of cyber fraud in digital banking.
How 'Lock FD' Works
The 'Lock FD' feature, once activated, prevents customers from closing their fixed deposits through digital platforms. Customers can enable this security feature either through the bank's mobile app or by visiting a branch. After activation, any attempt to prematurely close an FD will require the account holder to visit a branch in person, where bank staff will conduct stricter identity verification procedures.
Targeting Cyber Fraud Risks
This new security measure is Axis Bank's response to the increasing incidents of cyber fraud, particularly cases where attackers use stolen credentials or SIM swap techniques to gain unauthorized access to digital banking services and close fixed deposits. By implementing the 'Lock FD' feature, the bank aims to add an extra layer of protection against such fraudulent activities.
Benefits for Vulnerable Customers
Axis Bank positions this feature as particularly beneficial for senior citizens and high-risk customers who may be more susceptible to digital banking fraud. The additional security measure provides peace of mind to these customers, ensuring that their fixed deposits remain secure from unauthorized digital transactions.
Empowering Customers with Enhanced Security
Sameer Shetty, Group Executive - Digital Business at Axis Bank, emphasized the empowering aspect of this feature, stating that it allows customers to take proactive steps in safeguarding their deposits from unauthorized digital access.
Part of a Broader Cybersecurity Strategy
The introduction of 'Lock FD' is not an isolated effort but part of Axis Bank's broader strategy to enhance cybersecurity for its customers. It follows other security measures previously implemented by the bank, including an 'In-App Mobile OTP' feature that strengthens two-factor authentication for digital transactions.
Conclusion
As digital banking continues to evolve, so do the methods employed by cybercriminals. Axis Bank's 'Lock FD' feature represents a proactive approach to cybersecurity, balancing the convenience of digital banking with robust security measures. By requiring in-person verification for certain high-stakes transactions, the bank is setting a new standard in protecting its customers' assets in the digital age.
Historical Stock Returns for Axis Bank
1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
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-0.39% | -0.15% | -9.22% | +4.17% | -6.16% | +146.20% |