VinFast India, a rising player in the electric vehicle (EV) market, has taken a significant step to enhance its after-sales service network by partnering with Castrol India Limited , a premium lubricant manufacturer. This strategic move aims to bolster VinFast's service capabilities for electric vehicles, leveraging Castrol India's extensive expertise and network.

Partnership Details

The collaboration, formalized through a Memorandum of Understanding (MoU), will see Castrol India making selected Castrol Auto Service (CAS) workshops available to VinFast customers. These workshops, part of Castrol's network spanning over 300 cities, will feature:

• Dedicated VinFast-branded service bays
• Certified EV technicians
• Genuine VinFast parts

VinFast will contribute by providing service manuals, diagnostic tools, training, and warranty coverage processes. In turn, Castrol will ensure that the workshops meet the required infrastructure and capability standards.

Expanding Reach and Enhancing Customer Confidence

This partnership is set to offer VinFast customers access to Castrol's well-established expertise, advanced service protocols, and digitally integrated workshop ecosystem. The collaboration aims to guarantee:

• Consistent quality
• Transparency
• Convenience at every service touchpoint

Mr. Pham Sanh Chau, CEO of VinFast Asia, emphasized the company's long-term commitment to India, stating, "For VinFast, India represents not just a new market but a long-term commitment to building an inclusive EV ecosystem. Reliable after-sales care is central to this vision."

Castrol's Role in EV Service Network

Mr. Rajeev Govil, Senior Vice President, India B2B, Castrol India, highlighted the critical role of after-sales service in building customer confidence as electric mobility grows in India. He expressed excitement about enabling Castrol's network to deliver comprehensive EV solutions and contribute to shaping a stronger mobility ecosystem in the country.

VinFast's Expansion in India

The partnership with Castrol India is part of VinFast's broader strategy to establish a strong presence in the Indian market. Recent developments include:

• Launch of an overseas assembly facility in Thoothukudi, Tamil Nadu, with an initial capacity of 50,000 vehicles annually, scalable to 150,000 units
• Partnerships with leading dealer groups to establish 35 dealerships across 27 cities by the end of 2025
• Introduction of premium SUVs, VF 6 and VF 7, in the Indian market

Conclusion

This collaboration between VinFast India and Castrol India marks a significant step towards improving the EV ownership experience in India. By combining VinFast's innovative electric vehicles with Castrol's extensive service network, the partnership aims to provide customers with reliable, high-quality after-sales support, ultimately contributing to the growth of sustainable mobility in the country.

Castrol India , a leading lubricant company, has announced a strategic expansion of its auto care product range with the launch of an innovative helmet cleaner. This move signifies the company's efforts to diversify its automotive care offerings beyond traditional lubricants, tapping into the growing two-wheeler market in India.

New Product Launch

The company has introduced the Castrol All-in-One Helmet Cleaner, a product specifically designed for Indian two-wheeler riders. This launch addresses an often overlooked aspect of motorcycle safety and hygiene - helmet cleanliness.

Product Features

The Castrol All-in-One Helmet Cleaner boasts several key features:

• Versatile Cleaning: The foam spray is designed to clean both the inside and outside of helmets effectively.
• Antibacterial Action: Utilizing silver ION technology, the cleaner provides 99.99% antibacterial action.
• Safety Tested: The product has been dermatologically tested to ensure it's safe for skin and hair.
• Convenience: Offers a simple, easy-to-use solution compared to traditional water and household detergent cleaning methods.

Availability and Distribution

Castrol's new helmet cleaner is now available pan-India through multiple channels:

• Castrol's retail outlets
• Workshop outlets
• Amazon e-commerce platform

The company is supporting the product launch with in-store activations and digital outreach campaigns to boost visibility and adoption.

Strategic Expansion

Mr. Kedar Lele, Managing Director of Castrol India Limited, commented on the launch: "The Castrol All-in-One Helmet Cleaner is a natural extension of our Auto Care portfolio. It solves a real and everyday need for riders, while opening a new, repeat-use category for the business."

This product launch is part of Castrol's broader strategy to strengthen its position as a complete Auto Care brand. It complements the company's existing portfolio, which includes products such as:

• Castrol Chain Cleaner
• Castrol Chain Lube
• Castrol 3-in-1 Shiner

Market Impact

For Castrol's trade partners, the new helmet cleaner brings a differentiated product to their shelves, potentially attracting more customers and increasing sales. For Castrol, it represents another step in diversifying its product range and addressing specific needs in the two-wheeler segment.

The launch of the helmet cleaner demonstrates Castrol's commitment to innovation and its ability to identify and meet the evolving needs of the Indian automotive market. By expanding beyond its core lubricant business, Castrol is positioning itself to capture a larger share of the growing auto care market in India.