Infosys , a global leader in next-generation digital services and consulting, has announced a significant milestone in its partnership with ABN AMRO Bank, one of the Netherlands' largest banks. The company has successfully implemented and launched the nCino Platform, marking a transformative step in ABN AMRO's digital journey.

Streamlining Loan Origination and Collateral Management

The implementation of the nCino Platform represents a strategic move to consolidate multiple legacy systems into a unified platform, revolutionizing ABN AMRO's loan origination and collateral management processes. Over an 11-month period, Infosys showcased its expertise by migrating more than 100,000 records from legacy systems to the new platform.

Key Features and Benefits

The nCino Platform offers ABN AMRO several advantages:

• Centralized asset and collateral management capabilities
• Optimized customer onboarding
• Improved operational efficiency
• Enhanced regulatory compliance

The cloud-native solution features credit workflows with API-driven integrations and robust data migration capabilities, providing flexibility for future business needs.

Enhancing Customer Experience

Hans-Willem Giesen, IT Lead–Credits at ABN AMRO, emphasized the impact of the transition: "This solution will improve operational efficiency, enhance our collateral management capabilities, and provide our customers with a faster, more transparent experience. As we look to the future, this platform will be a cornerstone of our continued growth and transformation."

Collaborative Effort

The successful implementation is a result of collaborative efforts between Infosys, nCino, and ABN AMRO. Joaquin de Valenzuela, Managing Director - EMEA at nCino, highlighted the comprehensive suite of solutions provided, including loan origination, credit analysis and risk, collateral management, and portfolio management.

Jay Nair, EVP, Industry Head, Financial Services and Public Sector at Infosys, expressed pride in supporting ABN AMRO's digital transformation journey. He stated, "By delivering a unified loan origination and collateral management solution across both the phases, we have optimized processes, improved data quality, reduced turnaround time and enhanced the digital experience for ABN AMRO's customers."

Looking Ahead

This implementation represents a significant step in ABN AMRO's ongoing digital transformation in credits. As one of the bank's primary Application Development and Maintenance partners, Infosys continues to play a crucial role in driving innovation and efficiency in the banking sector.

The successful go-live of the nCino Platform at ABN AMRO showcases Infosys' capabilities in delivering complex digital transformation projects and reinforces its position as a leader in the financial services technology space.

Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, has achieved a significant milestone in the United Kingdom and Ireland (UK&I) market. The company has been recognized as the number one service provider in Cloud & Infrastructure Services in the Whitelane Research IT Sourcing Study 2025, marking its second consecutive year as an "Exceptional Performer" in the region.

Study Highlights

The Whitelane Research IT Sourcing Study 2025 for UK&I involved nearly 400 participants from top IT spending organizations, evaluating over 1,000 unique IT sourcing relationships and more than 1,100 cloud platform sourcing engagements. Infosys stood out with impressive results:

• Achieved an 80.00% client satisfaction score for expertise in data center maintenance, integration, managed infrastructure services, and Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings
• Overall satisfaction scores 6.00% higher than the market average in cloud & infrastructure services
• 73.00% of clients reported being 'satisfied' or 'very satisfied'
• 100.00% positive satisfaction in the Cloud & Infrastructure Services segment
• Ranked among the top 3 in General Satisfaction
• Recognized as a 'Strong Performer' in Application Services

Infosys Cobalt: Driving Success

The company attributes this recognition to the comprehensive capabilities of Infosys Cobalt, its set of services, solutions, and platforms designed to accelerate enterprise cloud journeys. Infosys Cobalt has played a crucial role in delivering high-quality cloud and infrastructure solutions to global enterprises.

Industry Perspective

Alex van den Bergh, Head of Research, Europe, Whitelane Research, commented on the study results: "Our latest study reveals a dynamic market where enterprises are increasingly prioritizing robust, innovative, and value-driven IT partnerships. In this evolving landscape, Infosys stands out remarkably. Their recognition as the number one service provider and as an 'Exceptional Performer' in Cloud & Infrastructure Services for the second consecutive year underscores their unmatched capabilities."

Infosys' Response

Umashankar Lakshmipathy, EVP and Head of Cloud, Infrastructure, and Security Services, EMEA, Infosys, expressed pride in the recognition: "We are incredibly proud to be recognized by Whitelane Research as the number one service provider and an 'Exceptional Performer' in the Cloud & Infrastructure Services across the UK & Ireland. Our ability to consistently deliver such high levels of satisfaction, including an 80.00% client satisfaction score, stems from a fundamental principle: deeply understanding our clients' unique challenges and leveraging our expertise in data center, managed infrastructure, IaaS/PaaS, and application services, including our comprehensive Infosys Cobalt offerings, to provide transformative solutions."

Looking Ahead

As the demand for agile, secure, and transformative cloud and digital solutions continues to grow, Infosys is well-positioned to lead in this evolving market. The company remains committed to empowering enterprises with next-generation digital capabilities, driving their growth and resilience in a cloud-first, AI-first world.

This recognition reinforces Infosys' status as a key player in the UK&I IT services market, particularly in cloud and infrastructure services. As businesses increasingly prioritize digital transformation, Infosys' consistent performance and client satisfaction suggest a promising outlook for the company in this competitive landscape.