M&M Financial Services Q3FY26 Earnings Call: Management Highlights Growth Strategy
M&M Financial Services management discussed Q3FY26 performance in earnings call, emphasizing completed business transformation project 'Udaan' with 95% channel adoption, improved profitability with 2.5% quarterly ROA moving toward 2% target, continued asset quality stabilization with GS3 at 3.8%, and strategic growth pivot featuring 65% tractor finance growth and potential MRHFL merger evaluation.

*this image is generated using AI for illustrative purposes only.
M&M Financial Services management conducted its Q3FY26 earnings conference call on January 28, 2026, providing detailed insights into the company's quarterly performance and strategic direction. The call was hosted by Kotak Institutional Equities and featured key executives including Managing Director & CEO Raul Rebello, CFO Pradeep Agrawal, and Chief Business Officer Sandeep Mandrekar.
Business Transformation Completion
CEO Raul Rebello announced the completion of the company's business transformation project called "Udaan," which has been driving capability building over the past couple of years. The transformation has resulted in significant operational improvements across customer and dealer fronts.
| Transformation Metrics | Achievement |
|---|---|
| Channel Adoption | 95% channels adopted new stack |
| Technology Infrastructure | Sunset all old LOS, LMS systems |
| Branch Capability | 1,400 branches equipped for multiproduct journeys |
| Processing | Completely paperless onboarding |
Profitability and Financial Performance
The management highlighted a visible step-up in profitability for Q3FY26, with the company achieving a quarterly ROA of 2.5%. For the nine months of FY26, ROA improved to 1.9%, moving closer to the management's target of 2% ROA.
| Financial Highlights | Q3FY26 | Performance |
|---|---|---|
| ROA (Quarter) | 2.5% | Visible step-up |
| ROA (9 Months) | 1.9% | Approaching 2% target |
| PAT Growth (Q-o-Q) | 59% | Sequential improvement |
| PAT Growth (9M YTD) | 76% | Strong year-to-date performance |
Asset Quality Stabilization
The company reported continued stabilization in asset quality metrics, with Gross Stage 3 (GS3) remaining below 4% for the eighth consecutive quarter. The combined GS2 plus GS3 ratio was maintained below 10% for the same period.
| Asset Quality Metrics | Q3FY26 | Trend |
|---|---|---|
| Gross Stage 3 | 3.8% | Down 14 bps Q-o-Q |
| GS2 + GS3 Combined | 9.2% | 101 bps lower Y-o-Y |
| Credit Cost (Quarter) | 1.3% | Within target range |
| Credit Cost (9 Months) | 1.8% | Approaching 1.5%-1.7% target |
Growth Strategy and Market Performance
Management emphasized the company's pivot to growth, supported by strong performance in the tractor financing segment. Q3FY26 recorded the highest-ever Q3 disbursements, driven primarily by tractor finance growth of 65%.
| Business Segment Performance | Growth Rate | Strategic Focus |
|---|---|---|
| Tractor Finance | 65% Y-o-Y | Market leadership position |
| Passenger Vehicles | 1% Y-o-Y | Unit growth, conservative LTV |
| Commercial Vehicles | Selective growth | Balanced risk-return approach |
| SME Business | ₹8,000 crore AUM | Capability building phase |
NIM Expansion and Fee Income Growth
The company reported NIM expansion of 50 basis points quarter-on-quarter to 7.5%, though management indicated that 7.1% for nine months is more representative due to one-time benefits. Fee and other income expanded to 1.4% from 1.1% in the previous year.
ECL Model Refresh and Provisioning
As part of the annual practice, the company conducted an Expected Credit Loss (ECL) model refresh in Q3FY26. Management created a management overlay of approximately ₹635 crore, maintaining the Provision Coverage Ratio (PCR) at 53% without taking benefits from the model refresh into the P&L.
Strategic Initiatives
The management announced plans to evaluate merging Mahindra Rural Housing Finance Limited (MRHFL) with the parent company to create operational efficiencies in the mortgage business. The 100% subsidiary has shown improved asset quality with GS3 below 3% for the last two quarters.
| Strategic Focus Areas | Objective |
|---|---|
| Wheels Business | Defend and grow market leadership |
| Diversification | Expand SME and housing finance |
| Margin Improvement | Target sustainable NIM expansion |
| Technology Investment | Enhance operational efficiency |
| Capital Optimization | Maintain strong Tier 1 ratio of 17.4% |
The earnings call concluded with management expressing confidence in achieving their medium-term ROA targets while maintaining asset quality discipline and pursuing strategic diversification initiatives.
Historical Stock Returns for M&M Financial Services
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| -1.33% | -0.80% | +6.53% | +42.42% | +42.94% | +78.37% |

































