Urban Company Limited has officially disclosed the results of its postal ballot process to stock exchanges, confirming shareholder approval for four special resolutions related to Employee Stock Option Scheme amendments. The regulatory disclosure, submitted under Regulation 44 of SEBI Listing Regulations, demonstrates strong institutional compliance and shareholder support.

Regulatory Disclosure and Compliance

The company submitted comprehensive voting results to both National Stock Exchange of India Limited and BSE Limited, providing detailed scrutinizer reports and voting breakdowns. Company Secretary Sonali Singh coordinated the disclosure process, ensuring full regulatory compliance under the Companies Act, 2013, and SEBI regulations.

Postal Ballot Voting Results

The remote e-voting process, conducted through NSDL platform, recorded identical approval rates across all four resolutions. Each resolution secured 94.76% votes in favour and 5.24% against, reflecting unified shareholder sentiment toward the ESOP amendments.

Shareholder Participation Analysis

The voting process demonstrated strong participation across different shareholder categories. Promoter and promoter group showed 100% participation with unanimous support, while public institutional and non-institutional shareholders also participated significantly in the decision-making process.

Scrutinizer Certification and Process

Devesh Kumar Vasisht of DPV & Associates LLP served as the appointed scrutinizer, providing independent verification of the voting process. The scrutinizer's report confirmed the validity and transparency of the remote e-voting conducted from January 30, 2026, to February 28, 2026.

Corporate Governance Framework

The approved resolutions enable significant enhancements to Urban Company's employee incentive structure, including amendments to the existing ESOP scheme, extension to group companies, trust route implementation, and authorization for interest-free loans to the ESOP trust. These measures align with modern corporate governance practices and employee retention strategies.

Urban Company Limited has announced that its InstaHelp service crossed the 50,000 daily bookings milestone on February 22, 2026, recording approximately 51,520 bookings. This achievement comes in less than one year since the service's pilot launch in Mumbai in March 2025, marking a significant operational milestone for the company's quick service housekeeping vertical.

Service Performance and Growth Trajectory

InstaHelp has demonstrated remarkable growth since its inception, scaling from near-zero bookings to over 50,000 daily bookings within approximately 11 months. The service offers high-quality housekeeping services including cleaning, dishwashing, laundry, and meal preparation, all delivered within 10-15 minutes from booking time.

Market Expansion Strategy

The company has strategically expanded InstaHelp across select micro-markets in five major metropolitan cities: Mumbai, Bengaluru, Delhi NCR, Hyderabad, and Pune. This expansion reflects Urban Company's confidence in the service's market potential and its commitment to scaling operations in key urban centers.

Leadership Perspective

Commenting on the milestone, Abhiraj Singh Bhal, CEO & Co-founder of Urban Company Limited, stated, "Crossing 50,000+ daily bookings reflects strong consumer demand for reliable, on-demand housekeeping services. We are investing to build a large, high-frequency category that deepens platform engagement and strengthens long-term growth with results starting to become visible with respect to improving unit economics and growing repeat usage."

Comparative Performance Context

The achievement represents a significant acceleration compared to Urban Company's traditional services. While not a direct comparison, the company's India Consumer Services business took approximately six years from the start of operations to reach the 50,000 daily bookings milestone, highlighting InstaHelp's rapid market adoption.

The company acknowledges that long-term growth will depend on sustained customer retention, service quality maintenance, and continued scaling of professional availability across its network.