ITC Ltd Shuts Down E-Commerce Platform, Shifts Focus to Third-Party Channels
ITC Ltd has discontinued its e-commerce platform itcstore.in after four years, pivoting to focus on third-party e-commerce and quick-commerce platforms. The company reported a 50% growth in sales through channels like Blinkit, Instamart, and Amazon. This strategic shift aims to expand ITC's digital footprint, reach a wider customer base, and optimize online distribution costs.

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ITC Ltd , a diversified conglomerate, has announced the closure of its e-commerce platform itcstore.in after four years of operation. The company, known for its presence in various sectors including FMCG, hospitality, and agriculture, has decided to reassess its online strategy in response to changing market dynamics.
E-Commerce Platform Closure
The itcstore.in platform, which was launched in response to the Covid-19 pandemic, has been discontinued as the company believes it has served its intended purpose. This move marks a significant shift in ITC's digital retail approach, reflecting the evolving landscape of online consumer behavior post-pandemic.
Focusing on Third-Party Platforms
In a strategic pivot, ITC is now concentrating its efforts on third-party e-commerce platforms to drive online sales growth. The company has reported impressive results through its partnerships with popular quick-commerce and e-commerce platforms:
- Blinkit: ITC products are now available on this quick-commerce platform
- Instamart: Another quick-commerce channel where ITC has expanded its presence
- Amazon: The e-commerce giant continues to be a key distribution partner for ITC
Impressive Growth in Online Sales
The company's decision to focus on these third-party platforms appears to be paying off. ITC has reported a substantial 50.00% growth in sales through these channels, indicating a strong consumer preference for purchasing ITC products through established online marketplaces.
Strategic Implications
This move by ITC reflects a broader trend in the FMCG sector, where companies are increasingly partnering with established e-commerce and quick-commerce platforms rather than maintaining their own online stores. By leveraging the reach and efficiency of these platforms, ITC aims to:
- Expand its digital footprint
- Reach a wider customer base
- Optimize its online distribution costs
- Capitalize on the growing trend of quick-commerce in urban areas
As the digital retail landscape continues to evolve, ITC's strategic shift demonstrates the company's agility in adapting to changing consumer preferences and market conditions. The focus on third-party platforms may allow ITC to concentrate on its core competencies while benefiting from the established infrastructure and customer base of major e-commerce players.
Historical Stock Returns for ITC
1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
---|---|---|---|---|---|
+0.48% | +0.11% | -5.99% | -7.72% | +3.97% | +117.77% |