Hotel Bills Remain High Despite GST Rate Cut, Industry Faces Challenges
The reduction in GST rates from 18% to 5% for hotel rooms under ₹7,500 has not resulted in lower bills for travelers. The removal of Input Tax Credit (ITC) benefits has offset potential savings. Hotels face increased operating expenses as they can no longer claim GST on operational costs. Industry bodies warn of reduced competitiveness and potential threats to investment in the mid-market and budget segments. The Federation of Hotel & Restaurant Associations of India (FHRAI) has proposed solutions, including restoring ITC for rooms under ₹7,500 or allowing hotels to opt for an 18% GST rate with ITC benefits.

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The recent reduction in Goods and Services Tax (GST) rates for hotel rooms priced under ₹7,500 has not translated into lower bills for travelers, contrary to expectations. The GST rate was reduced from 18% to 5%, effective September 22, but the anticipated savings have failed to materialize due to significant changes in the tax structure.
Impact of Input Tax Credit Removal
The primary reason for the unchanged hotel bills is the removal of Input Tax Credit (ITC) benefits. Previously, online travel agencies (OTAs) could offset GST on bulk bookings and pass these savings on to customers. However, the new tax structure has eliminated this advantage, resulting in a complex situation for both hotels and travelers.
Increased Operating Expenses for Hotels
Under the new GST regime, hotels can no longer claim back GST paid on various operational expenses, including:
- Rent
- Utilities
- Outsourced services
- Capital expenditure
This change has effectively turned GST into a non-creditable cost for hotels, particularly affecting the mid-market and budget segments.
Industry Concerns and Projections
Industry bodies, including the Federation of Hotel & Restaurant Associations of India (FHRAI) and OTAs, have raised concerns with the Central Board of Indirect Taxes and Customs (CBIC). They warn that the GST changes could have far-reaching consequences:
- Increased operating expenses for hotels
- Reduced competitiveness in the mid-market and budget segments
- Potential threat to investment and expansion in the sector
Despite these challenges, the FHRAI projects that domestic tourism spend will exceed ₹16.00 trillion in 2024, highlighting the sector's growth potential.
Proposed Solutions
To address these issues, the FHRAI has put forward two potential solutions:
- Restore Input Tax Credit for rooms priced at ₹7,500 or less
- Allow hotels to opt for an 18% GST rate with Input Tax Credit benefits
These proposals aim to strike a balance between tax reduction and operational viability for the hotel industry.
Conclusion
The GST rate cut, while intended to benefit the hotel industry and travelers, has led to unforeseen complications. As the sector grapples with these challenges, it remains to be seen how policymakers will respond to the industry's concerns and whether further adjustments to the tax structure will be made to support this crucial segment of the tourism economy.

























