US Air Force adopts Missionforce for $13.5B vehicle fleet
Salesforce announced that the US Air Force 441st Vehicle Support Chain Operations Squadron (VSCOS) is using Missionforce National Security to manage its $13.5 billion fleet of over 84,000 vehicles. The IL5-authorized platform on Salesforce Government Cloud Plus Defense replaces legacy systems to streamline logistics, reduce downtime, and support over 7,300 personnel. Key benefits include improved reporting accuracy, real-time asset tracking, and reduced mission planning time from days to minutes using the MELRAT application. The initiative also establishes a data foundation for future AI integrations and builds on existing contracts with the Department of the Air Force and US Army.

*this image is generated using AI for illustrative purposes only.
Salesforce has announced that the US Air Force 441st Vehicle Support Chain Operations Squadron (VSCOS) is now using Missionforce National Security to manage its $13.5 billion fleet of over 84,000 vehicles across nearly 389 locations. The deployment replaces legacy fleet management systems with a unified, IL5-authorized platform designed to streamline logistics, reduce downtime, and increase global mission readiness. This initiative supports over 7,300 personnel and aims to transform fragmented logistics operations into a strategic advantage through improved visibility and reduced service downtime.
Strategic Implementation and Platform Capabilities
The migration to Missionforce National Security was driven by the sunsetting of the squadron's previous system and the need for a scalable solution. VSCOS deployed a suite of IL5-approved, mission-ready applications on Salesforce Government Cloud Plus Defense. This digital backbone integrates several key components:
| Component | Function |
|---|---|
| Agentforce Public Sector | Unifies data for a 360-degree mission view and predictive analytics. |
| Agentforce Field Service and Operations | Coordinates work orders and repairs in real time. |
| Salesforce Customer Experience Platforms and CRM Analytics | Provides self-service portals and visualized data dashboards. |
| Agentforce 360 Platform and Salesforce Shield | Enables custom app development with rigorous security and encryption. |
Operational Benefits and Efficiency Gains
The new platform has delivered measurable improvements in fleet management and operational speed. By unifying scattered data from legacy ERP systems like ELMS, the squadron has improved reporting accuracy across bases. Base personnel can now facilitate the movement of mission-ready vehicles, supporting more than 51,000 requests. The system allows for real-time logging of arrivals, equipment status updates, and delivery location specifications.
A critical efficiency gain is seen in mission planning. Using a new scalable application called MELRAT, built on Salesforce for contingency support, VSCOS has reduced the time required to identify eligible inventory for contingencies, such as Presidential support, from days to minutes. Additionally, the platform provides a stable environment that significantly reduces vehicle downtime, whereas the previous system could go down for days at a time.
Future Readiness and AI Integration
The migration has established a clean, unified data foundation, preparing VSCOS for future AI integrations. The squadron is exploring AI use cases to automate manual data entry, validate Vehicle Identification Numbers (VINs), and evaluate vehicle sensor data to predict maintenance needs. When completed, VSCOS personnel will be able to automatically calculate the number of vehicles that can be funded with available budget based on weighted criteria, eliminating manual calculations.
This work with the US Air Force underscores Missionforce National Security’s growing momentum within the Department of the Air Force and the broader US Armed Forces. It builds on a new $72M Air Force Enterprise License Agreement (ELA) and a recent $5.6B Army Indefinite Delivery, Indefinite Quantity (IDIQ) contract to scale innovation across the military.
What is the expected timeline for the full rollout of AI features for VIN validation and predictive maintenance?
Could the success of the VSCOS deployment lead to similar platform adoptions within other branches of the Department of Defense?
How will the $72M Enterprise License Agreement financially impact Salesforce's government sector revenue in the coming fiscal year?

































