Trip.com fined $783M for anti-monopoly hotel booking practices
Trip.com Group Limited has been fined 5.3 billion yuan ($783 million) by the State Administration for Market Regulation for anti-competitive practices in its hotel booking business, including exclusivity deals and price restrictions. While the company must refund deposits and redesign its pricing tools, it avoided structural breakup, preserving its ownership of Tongcheng Travel and other assets.

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Trip.com Group Limited was ordered by the State Administration for Market Regulation (SAMR) to pay approximately 5.3 billion yuan ($783 million) in fines and refunds following an anti-monopoly probe that concluded on July 27, 2026. The regulator found that the online travel platform abused its dominant position in China’s online hotel booking market since 2020 by enforcing exclusivity deals and imposing price limits on hotels operating across multiple platforms. While the penalty imposes a significant one-time financial charge, regulators stopped short of mandating a breakup of Trip.com’s business or requiring the divestment of its stake in Tongcheng Travel, sparing the company from structural overhaul.
Penalty Breakdown and Financial Impact
The total liability of 5.3 billion yuan comprises a fine of 3.52 billion yuan, which represents 7.5% of Trip.com’s China revenue in FY25, and the confiscation of nearly 1.66 billion yuan in gains derived from irregular practices. Additionally, the company must refund 122 million yuan in security deposits previously taken from hotel operators. This fine rate is higher than the 4% imposed on Alibaba Group and the 3% levied on Meituan during their respective antitrust cases in 2021.
Despite the substantial penalty, Trip.com possesses sufficient liquidity to settle the bill without distress. As of March 31, 2026, the company held 104 billion yuan in cash, deposits, and financial investments. The market reacted positively to the absence of structural remedies, with Hong Kong-listed shares rising 7.7% post-announcement before closing 3.79% higher at HK$355.60.
Operational Rectification Requirements
Beyond the financial penalties, Trip.com is required to implement immediate rectification measures to align with anti-monopoly laws. Key operational changes include:
- Ending exclusivity deals with hotel partners
- Removing lowest-price-across-all-platforms requirements
- Discontinuing automated pricing tools that restrict hotel rate-setting freedom
- Refraining from changing room rates without explicit hotel consent
- Redesigning existing mechanisms for traffic allocation, fees, and commissions
Trip.com CEO Jane Sun confirmed that automated pricing tools were already switched off in March 2026, noting an impact on the company’s second-quarter outlook. She acknowledged that financial performance may fluctuate during the transition to a new partnership model where hotels have greater freedom to allocate rooms and set prices across competitors such as Meituan, Fliggy, and Tongcheng Travel.
What the Numbers Show
Accommodation reservations remain Trip.com’s largest revenue source, totaling 26.1 billion yuan in FY25, or approximately 42% of total turnover. Booking income grew 17% year-over-year to 6.5 billion yuan in Q1FY26. However, the removal of exclusivity controls threatens this margin advantage. Analyst estimates suggest adjusted net profit could fall 15% to 13.5 billion yuan in FY26 if commission rates decline or marketing subsidies increase. While Trip.com retains a 56% share of mainland China’s online travel market, its competitive edge will increasingly depend on member loyalty and technology rather than restrictive pricing power.
| Metric | Value |
|---|---|
| Total Fine & Confiscation | 5.18 billion yuan |
| Security Deposit Refund | 122 million yuan |
| Total Liability | 5.3 billion yuan |
| Cash Reserves (Mar 2026) | 104 billion yuan |
| FY25 Accommodation Revenue | 26.1 billion yuan |
Corporate Structure Preserved
The six-month probe, initiated in January 2026, focused exclusively on business practices rather than corporate structure. Trip.com was not ordered to spin off Qunar, accommodation reservations, or transportation ticketing units. It also retains its approximately 24% stake in Tongcheng Travel, which may benefit from expanded hotel partnership opportunities now that exclusivity restrictions are lifted. Trip.com stated it accepts the SAMR decision and will strengthen long-term governance mechanisms to ensure compliance.
How might the removal of exclusivity deals and lowest-price guarantees impact Trip.com's gross booking value and commission margins in the upcoming fiscal year?
Will competitors like Meituan and Tongcheng Travel be able to capture significant market share from Trip.com now that hotels have the freedom to allocate inventory across multiple platforms?
What specific technological or loyalty-based strategies is Trip.com planning to implement to retain its 56% market share without relying on restrictive pricing power?




























