Tamilnad Mercantile Bank has filed its Business Responsibility and Sustainability Report (BRSR) for FY 2025-26, detailing its environmental, social and governance performance. The report, submitted to stock exchanges, highlights improved operational efficiency metrics and material business risks, including information security and regulatory adherence.

Operational Efficiency and Environmental Impact

The Bank reported improvements in resource efficiency during FY 2025-26. Energy intensity per rupee of turnover improved by 13.18%, decreasing from 19.23 in FY 2024-25 to 16.69 in FY 2025-26. Similarly, water intensity per rupee of turnover improved by 3.72%, falling from 24.18 to 23.28. Despite an increase in absolute greenhouse gas (GHG) emissions, the Bank achieved a 10.19% improvement in GHG intensity (Scope 1 and Scope 2), which decreased from 3.27 to 2.94 per rupee of turnover.

Regulatory Penalties and Compliance

The Bank disclosed monetary penalties totaling ₹45,03,750 imposed by various regulatory bodies during the financial year. The Reserve Bank of India (RBI) imposed penalties amounting to ₹39.60 lakh for issues including non-replenishment of ATMs and failure to credit the Depositor Education and Awareness Fund. Additionally, BSE Limited levied penalties of ₹90,000 for non-compliance with SEBI (LODR) Regulations, while the Ministry of Corporate Affairs and NSDL imposed fines of ₹50,000 and ₹1,500 respectively.

Stakeholder Grievances and Cybersecurity

Customer grievance redressal mechanisms remained active, with the Bank receiving 16,684 complaints during FY 2025-26, of which 238 were pending resolution at year-end. The majority of these complaints related to IT services such as ATM, POS and e-commerce transactions. The Bank reported zero instances of data breaches during the year, maintaining its cybersecurity framework aligned with ISO/IEC 27001:2022 standards.

Workforce and Social Performance

The Bank’s workforce comprised 2,464 employees and 2,333 workers as of March 31, 2026. Skill enhancement training coverage for employees increased to 100% in FY 2025-26 from 97.69% in the previous year. The Bank also reported one complaint of sexual harassment, which was resolved during the year.

Tamilnad Mercantile Bank has fixed June 12, 2026, as the record date to determine shareholder eligibility for a final dividend of ₹12.50 per equity share of ₹10 face value for FY26. The dividend, recommended by the Board of Directors in their meeting held on April 27, 2026, is subject to shareholder approval at the upcoming Annual General Meeting. The bank has specified that dividend income is taxable in the hands of shareholders, and tax will be deducted at source as per the Income Tax Act, 2025. Shareholders not liable to pay income tax must submit Forms 121/41 online by June 12, 2026.

The 104th Annual General Meeting of the bank is scheduled for July 14, 2026, at 11:00 A.M. IST through Video Conferencing or Other Audio-Visual Means. This meeting will be conducted without physical presence at a common venue, in compliance with the Ministry of Corporate Affairs Circular No. 03/2025 and applicable SEBI regulations. The Register of Members and Share Transfer Books will remain closed from July 08, 2026, to July 14, 2026 (both days inclusive).

E-Voting and Book Closure

The bank has engaged Central Depository Services (India) Limited to facilitate remote e-voting. Shareholders can vote remotely from Saturday, July 11, 2026, at 9:00 A.M. IST to Monday, July 13, 2026, at 5:00 P.M. IST. The cut-off date for determining eligibility for voting is Tuesday, July 07, 2026. Additionally, e-voting facilities will be available during the AGM for members who have not cast their votes remotely.

Management and Compliance

The board approved the promotion of Thiru. T. Arunmolian from Deputy Vice President to Vice President, designating him as the Head of Legal effective June 01, 2026. The bank’s Registrar & Share Transfer Agent, MUFG Intime India Private Limited, will attend to service requests only after shareholders update PAN, bank account details, specimen signature, and contact details, as mandated by SEBI guidelines effective April 01, 2024.

Key Dates