PagerDuty, Inc. has appointed Arnaud Lagarde as vice president of EMEA to lead its next phase of growth in the region. Lagarde will focus on bringing the entire incident management lifecycle to customers across EMEA to address their digital challenges. The appointment aims to strengthen PagerDuty's presence and accelerate growth in the EMEA market.

Leadership and Experience

Lagarde brings over 20 years of experience spanning companies like Automation Anywhere, CA Technologies, and BMC. He has worked closely with founders, investors, and executive teams to establish product-market fit, develop enterprise go-to-market strategies, and build high-performing revenue organizations. His expertise includes AI-driven companies and building regional teams.

Strategic Focus

"PagerDuty has a massive opportunity across EMEA at a critical turning point for AI-first digital operations," said Arnaud Lagarde. He plans to leverage his experience in industrializing AI at scale to unlock operational efficiency for regional customers. His priorities include empowering teams and ecosystem partners to drive measurable business outcomes.

Company Background

PagerDuty, Inc. (NYSE: PD) is a global leader in AI-first digital operations. Its platform automatically detects, diagnoses, and remediates issues, acting as a central control plane for modern enterprises. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for scaling resilient, autonomous operations.

PagerDuty, Inc. has appointed Eric Prengel as its new Chief Financial Officer, effective immediately, to oversee its Finance and Business Operations organization as the company enters its next phase of growth. Prengel succeeds Howard Wilson, who is retiring before the end of the second quarter of fiscal 2027, ending July 31, 2026. The leadership transition aims to advance business objectives and strengthen the company's financial and operational strategy.

Prengel will be responsible for all Finance and Accounting Functions, Global Business Operations, Corporate Strategy, Corporate Development, and Investor Relations. His appointment comes at a critical juncture as PagerDuty focuses on scaling its AI-first operations management platform. The company emphasized that his leadership will be instrumental in driving the next phase of growth and operational efficiency.

Howard Wilson, the outgoing CFO, is set to retire before the conclusion of the second quarter of fiscal 2027. His departure marks the end of a significant tenure, though the company has not disclosed specific details about his contributions or future plans. The transition has been structured to ensure continuity in PagerDuty's financial operations and strategic initiatives.

Leadership Transition Details

The appointment of Prengel is part of PagerDuty's broader efforts to align its leadership team with its long-term growth objectives. The company has not provided additional details about Prengel's background or previous roles, focusing instead on his immediate responsibilities and the strategic importance of his role.

PagerDuty, Inc. continues to position itself as a leader in AI-first operations management, with this leadership change reflecting its commitment to strengthening its financial and operational foundation. The company has not announced any further executive changes or strategic shifts at this time.