Network People Services Tech has announced securing an AI-powered merchant underwriting and risk management order from a public sector bank through its Risk Intelligence and Decision Platform (RIDP). The company disclosed this development in a regulatory filing, highlighting the strategic significance of this engagement in the fintech solutions sector.

Platform Specifications and Features

The order encompasses NPST's Risk Intelligence and Decision Platform, a cloud-native solution designed for comprehensive merchant risk management across online and POS channels. The platform operates throughout the entire merchant lifecycle, from initial onboarding through ongoing monitoring and compliance.

Advanced Risk Management Capabilities

The RIDP solution incorporates sophisticated automated monitoring systems that extend beyond traditional onboarding checks. The platform conducts scheduled website crawling to detect prohibited content, payment scheme violations, MCC mismatches, fraudulent business entities, and restricted product categories. When material changes occur in merchant business details, the system automatically flags these changes and triggers re-underwriting processes.

The risk scoring mechanism utilizes multiple data sources including identity signals, behavioral patterns, and website risk indicators. The platform features linkage detection capabilities to identify duplicate or re-entering merchants while maintaining data privacy by not exposing raw Personally Identifiable Information.

Regulatory Compliance Integration

NPST's solution automates mandatory regulatory compliance requirements including Know Your Customer (KYC) and Know Your Bank (KYB) processes through regular verifications from GST, PAN, and CIN databases. The platform maintains immutable audit trails for all underwriting decisions, overrides, and configuration changes, ensuring alignment with RBI guidelines and evolving payment industry requirements.

Management Commentary

"Merchant fraud in digital payments does not announce itself at onboarding. It creeps in after merchant activation, through deviations that static checks never catch. The volume and sophistication of these threats have outgrown the tools most banks still rely on," said Deepak Chand Thakur, Co-founder and CEO of NPST. He emphasized that this order reflects a sector-wide shift toward preventive controls and continuous merchant visibility rather than reactive post-incident reporting.

Strategic Market Position

This engagement with a public sector bank reinforces Network People Services Tech's position as a Technology Service Provider and Payment Platform-as-a-Service provider in the Indian fintech ecosystem. The company continues to serve banks, fintechs, regulators, and payment aggregators across the financial value chain through its AI-powered RegTech solutions.

Network People Services Technologies Limited has announced the resignation of Mr. Abhishek Mishra from his position as Independent Director, effective from close of business hours on April 01, 2026. The company informed both NSE and BSE about this development through a regulatory filing dated April 03, 2026, in compliance with SEBI Listing Regulations.

Resignation Details

Mr. Abhishek Mishra (DIN: 00288274) submitted his resignation via email on April 01, 2026, citing pre-occupation with other professional engagements as the reason for his departure. The resignation became effective immediately from the date of submission.

Regulatory Compliance

The company has fulfilled all regulatory requirements under Regulation 30 of SEBI Listing Regulations. The filing includes comprehensive disclosures as mandated by Schedule III of the regulations and SEBI Circular No. HO/49/14/14(7)2025-CFD-POD2/I/3762/2026 dated January 30, 2026.

Board Acknowledgment

The Board of Directors has placed on record its appreciation for the valuable contribution and guidance provided by Mr. Abhishek Mishra during his tenure as an Independent Director. In his resignation email, Mr. Mishra acknowledged the company's accelerated growth trajectory, which requires increased time involvement at the Board level.

Company Secretary Certification

The regulatory filing was signed by Ms. Chetna Chawla, Company Secretary and Compliance Officer (Membership No: A64291), confirming the accuracy of all disclosed information. The intimation has also been made available on the company's official website at www.npstx.com for public access.