MOS Utility Limited Signs Referral Partnership Agreement with Thomas Cook (India) Limited for Foreign Exchange Products
MOS Utility Limited has entered into a Referral Partnership Agreement with Thomas Cook (India) Limited, effective April 2, 2026, to act as a non-exclusive pan-India referral partner for forex products including outward remittance, forex cards, and foreign currency transactions. MOS Utility's role is strictly limited to lead generation, while all servicing, KYC, compliance, and transaction fulfilment remain exclusively with Thomas Cook (India) Limited. The arrangement is governed by RBI, FEMA, LRS, Income Tax Act 1961, and AML regulations. The partnership aims to broaden customer access to regulated foreign exchange services through MOS Utility's distribution network.

*this image is generated using AI for illustrative purposes only.
MOS Utility Limited has announced the formal execution of a Referral Partnership Agreement with Thomas Cook (India) Limited, effective from April 2, 2026. Under this arrangement, MOS Utility Limited will serve solely as a non-exclusive referral partner on a pan-India basis, connecting interested customers with Thomas Cook (India) Limited's foreign exchange products. The announcement was made pursuant to Regulation 30 of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015.
Partnership Structure and Scope
The agreement defines a clear and limited role for MOS Utility Limited within the partnership. MOS Utility's responsibilities are strictly confined to generating leads and referring interested customers to Thomas Cook (India) Limited. All transaction-related activities — including rate quoting, KYC verification, regulatory compliance, transaction execution, and end-to-end fulfilment — remain exclusively the responsibility of Thomas Cook (India) Limited.
The key details of the partnership are outlined below:
| Parameter: | Details |
|---|---|
| Agreement Type: | Referral Partnership Agreement |
| Effective Date: | April 2, 2026 |
| Role of MOS Utility: | Non-exclusive Referral Partner (lead generation only) |
| Coverage: | Pan-India |
| Service Provider: | Thomas Cook (India) Limited |
| Regulatory Framework: | RBI, FEMA, LRS, Income Tax Act 1961, AML norms |
Foreign Exchange Products Covered
The referrals generated by MOS Utility Limited will pertain to the following foreign exchange products offered by Thomas Cook (India) Limited:
- Outward Remittance Services
- Forex Cards (Load / Reload and related transactions)
- Foreign Currency Sales and Purchases
All transactions under these product categories will be serviced, processed, and fulfilled solely by Thomas Cook (India) Limited in full compliance with the prevailing regulations of the Reserve Bank of India (RBI), the Foreign Exchange Management Act (FEMA), Liberalised Remittance Scheme (LRS) guidelines, the Income Tax Act, 1961, and applicable Anti-Money Laundering (AML) norms. MOS Utility Limited shall not conduct, accept payment for, or otherwise process any foreign exchange transaction under this arrangement.
Company Profiles
MOS Utility Limited is described as one of India's fintech organizations, offering a range of fintech and utility payment solutions for both businesses and individuals. The company's registered office is located at 12th Floor, 1201 & 1202, First Avenue, Goregaon–Mulund Link Road, Goregaon (West), Mumbai.
Thomas Cook (India) Limited is a leading integrated travel and travel-related financial services company in India, with expertise in foreign exchange, tours, and travel-related services. Its registered office is at Thomas Cook Building, Dr. D.N. Road, Fort, Mumbai – 400 001.
Spokesperson Statements
Speaking on the collaboration, a spokesperson from MOS Utility Limited stated:
"This association with Thomas Cook (India) Limited marks an important milestone in our journey of broadening the bouquet of regulated financial offerings discoverable through our pan-India agent network. Our role under this arrangement is strictly that of a referral partner — we will connect interested customers with Thomas Cook (India) Limited, while the entire foreign exchange transaction continues to be serviced and fulfilled by Thomas Cook in line with all applicable RBI and FEMA regulations."
A representative of Thomas Cook (India) Limited added:
"Our arrangement with MOS Utility Limited enables us to receive qualified customer referrals from a wide-reaching, trusted distribution network across India. Every referred customer will continue to be onboarded, serviced, and fulfilled directly by Thomas Cook (India) Limited, with the highest standards of regulatory compliance and customer experience."
Regulatory Compliance and Commitment
The agreement reflects both organizations' focus on secure operations, customer protection, regulatory compliance, and service excellence. The partnership is positioned to enhance access to regulated forex services for Indian travellers, students, and outward-remittance customers through MOS Utility's pan-India network, while Thomas Cook (India) Limited delivers the underlying services in accordance with all applicable regulations.
Historical Stock Returns for Mos Utility
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| 0.0% | +4.42% | -7.80% | -45.72% | -95.61% | -88.64% |
How might MOS Utility's pan-India agent network scale Thomas Cook's forex customer acquisition compared to traditional distribution channels, and what revenue impact could this have?
Could this referral partnership model serve as a blueprint for MOS Utility to forge similar agreements with other regulated financial service providers in insurance, lending, or investment sectors?
How will the partnership navigate potential competition from digital forex platforms like Wise or BookMyForex, which offer direct customer access without intermediary referral layers?





























