Ixigo gets ₹23.79 crore GST show cause notice from Karnataka authority
- Received show cause notice from Karnataka GST authority dated September 29, 2026
- Proposed aggregate demand of ₹23,79,50,666 for FY23 regarding bus booking services
- Authorities allege 18% GST applicability instead of 5% due to other service registrations
- Company cites previous favorable order dropping similar ₹3.05 crore demand for FY22

*this image is generated using AI for illustrative purposes only.
Le Travenues Technology Limited received a show cause notice from the Karnataka GST authority on September 29, 2026, alleging contravention of the CGST and IGST Acts for FY23.
The notice, issued by the Assistant Commissioner of Commercial Taxes (Audit) in Bengaluru, proposes an aggregate demand of ₹23,79,50,666. This amount comprises a base tax of ₹13,75,43,738, interest of ₹86,65,2554, and a penalty of ₹13,75,4374. The company operates under the brand ixigo.
Nature of Alleged Contravention
The tax authorities contend that ixigo is liable to discharge GST at 18% on passenger transportation services through buses, rather than the 5% rate it currently applies. The company provides reservation and booking services via its online platform as an e-commerce operator.
Under Section 9(5) of the CGST Act, e-commerce operators collect taxes from customers. Passenger transport services are classified under HSN 996422, attracting a 5% GST rate. However, ixigo is also registered under HSN codes for IT-related services and online advertisements, which attract an 18% rate. The authority argues that this registration status mandates the higher tax rate for bus bookings as well.
Company Response and Precedent
The company stated it has a strong case on merits and plans to contest the notice after consulting tax advisors. It highlighted a precedent involving a similar show cause notice for FY22, which involved a demand of approximately ₹3.05 crore. That issue was dropped by the authority following submissions and a personal hearing.
| Component | Amount (₹) |
|---|---|
| Tax | 13,75,43,738 |
| Interest | 86,65,2554 |
| Penalty | 13,75,4374 |
| Total Demand | 23,79,50,666 |
What the Numbers Show
The proposed demand for FY23 is nearly eight times larger than the ₹3.05 crore demand raised for FY22. While the earlier notice was dropped, the significantly higher quantum for the subsequent year suggests intensified scrutiny or a broader interpretation of the taxable base by the authorities. The penalty component alone constitutes roughly 10% of the base tax demand.
Historical Stock Returns for Le Travenues Technology (IXIGO)
| 1 Day | 5 Days | 1 Month | 6 Months | 1 Year | 5 Years |
|---|---|---|---|---|---|
| +1.65% | -0.24% | -0.29% | -10.35% | -40.85% | -11.88% |
How might a sustained 18% GST rate on bus bookings impact ixigo's competitive pricing strategy against direct bus operators?
Could this dispute trigger similar retrospective GST audits for other major online travel agencies like MakeMyTrip or Yatra?
What are the potential liquidity implications for ixigo if the ₹23.79 crore demand is upheld and must be paid immediately?


































