HDFC Life Insurance Company Limited filed its Business Responsibility and Sustainability Report (BRSR) for FY 2025-26 with the exchanges. The filing, submitted by Nagesh Pai, Company Secretary & Compliance Officer, includes an Independent Practitioners’ Reasonable Assurance Report on the BRSR Core Indicators provided by M/s G.M. Kapadia & Co. The report forms part of the Integrated Annual Report for FY 2026.

The company reported an MSCI ESG rating of 'AA', an S&P Global score of 50, and a 'Low Risk' rating from Sustainalytics for the financial year. Governance oversight is managed by the Board CSR & ESG Committee, supported by the Risk Management Committee and the ESG Management Committee. Niraj Shah, Executive Director & Chief Financial Officer, is responsible for the implementation and oversight of the Business Responsibility policy.

Operational and Employee Metrics

HDFC Life reported a total workforce of 38,894 employees, comprising 27,667 male and 11,227 female employees. Women’s representation improved to 28.7% in FY 2025-26, up from 28.2% in FY 2024-25. The company insured 5,679,523 social lives and 347,420 rural lives during the year. The turnover rate for permanent employees stood at 43.7% for FY 2025-26, compared to 45.1% in the previous year.

Environmental Performance

The company consumed 553.7 MWh of renewable energy during FY 2025-26. Waste management initiatives resulted in the disposal and recycling of 91.2 tonnes of battery waste, 5.4 tonnes of e-waste, 12 tonnes of paper waste, and 0.05 tonnes of plastic waste. The company’s GHG inventory covers Scope 1 and 2 emissions, along with select Scope 3 categories, aligning disclosures with TCFD recommendations.

Stakeholder Grievances

The company reported 6,294 customer complaints during FY 2025-26, all of which were resolved by the end of the year. Employee grievances totaled 108, with 18 pending resolution at the close of the year. The company received 13 shareholder complaints, all of which were resolved. No complaints were reported from communities, investors, or value chain partners.

HDFC Life Insurance Company Limited has announced that its 26th Annual General Meeting (AGM) will be held on Thursday, July 16, 2026, at 2.00 p.m. IST. The meeting will be conducted via video-conferencing or other audio-visual means, in compliance with the Companies Act, 2013 and relevant circulars from the Ministry of Corporate Affairs (MCA) and the Securities and Exchange Board of India (SEBI).

The Notice of the 26th AGM and the Integrated Annual Report for FY 2025-26 were sent electronically on Wednesday, June 24, 2026. These documents were dispatched to members whose email IDs were registered with the company, KFin Technologies Limited – Registrar and Share Transfer Agent, or Depository Participants as of the cut-off date of Friday, June 19, 2026. Shareholders without registered email IDs will receive a letter containing a web-link to access the documents.

Members have the option to cast votes on resolutions using the e-voting facility either during the remote e-voting period or during the AGM. The remote e-voting schedule and key dates are detailed below:

Shareholders who vote via remote e-voting are not entitled to vote again at the AGM. Those holding equity shares as of the e-voting cut-off date can obtain their login ID and password by following instructions in the AGM notice or by contacting the e-voting service provider.

Helpline details have been provided to assist shareholders with the login process for NSDL and CDSL:

The documents are available on the company's website, the websites of NSE and BSE, and the NSDL e-voting portal.