HCL Technologies has been recognized as a Leader across all three quadrants in the 2026 ISG Provider Lens Procurement Services study. The firm secured top ratings in procurement operations modernization, strategic sourcing, and supplier management services.

This marks the fifth consecutive year HCLTech has received this recognition from ISG, a leading technology advisory firm. The evaluation covered global capabilities in procurement operations modernization services, strategic sourcing and category management services, and supplier management and contract lifecycle services.

Key Capabilities Recognized

ISG cited differentiated capabilities across each domain as drivers for the recognition:

• Procurement Operations Modernization Services: The firm was noted for agentic-AI automation, advanced document intelligence, and deep ecosystem integrations that enable high-touchless operations and improved accuracy in procure-to-pay workflows.
• Strategic Sourcing and Category Management Services: Recognition was based on intelligent sourcing enabled by deep domain expertise and AI-powered intelligence to drive category performance.
• Supplier Management and Contract Lifecycle Services: The firm was highlighted for GenAI-powered contract intelligence, governance, compliance, and integrated supplier management capabilities.

Executive Commentary

Tarun Nathooram Vaid, Manager and Principal Analyst at ISG, stated that HCLTech’s consult-to-operate approach and global delivery capabilities help organizations transform procurement into a strategic function. He noted the portfolio spans consulting, sourcing, supplier management, and procurement operations, supported by digital platforms and AI-led innovation.

Upjit Ghuman, Executive Vice President and Global Head of Business Process Operations at HCLTech, emphasized that building superconnected supplier ecosystems unlocks efficiency and resilience. He added that the firm helps clients create data-driven procurement operations that enhance visibility and enable smarter decisions.

Company Overview

HCLTech employs more than 223,000 people across 60 countries. The company delivers capabilities centered around AI, digital, engineering, cloud, and software. Consolidated revenues for the 12 months ending June 2026 totaled $14.8 billion. The firm serves clients across financial services, manufacturing, life sciences, healthcare, technology, semiconductors, telecom, retail, mobility, and public services.

HCL Technologies has expanded its partnership with CrowdStrike, integrating CrowdStrike Falcon® Guardian into HCLTech's AI security services to advance enterprise resilience.

Partnership details

The expanded collaboration brings CrowdStrike's Falcon® Guardian platform into HCLTech's AI security services portfolio. The integration is aimed at bolstering the company's cybersecurity offerings for enterprise clients.

Strategic focus on AI-driven security

The move reflects a growing emphasis on AI-powered cybersecurity solutions within HCLTech's services. By incorporating CrowdStrike Falcon® Guardian, HCLTech aims to enhance the security capabilities delivered to its clients through this deepened alliance.

Expanded scope and technical integration

Announced on September 14, 2026, the partnership integrates Falcon Guardian with HCLTech's AI Security and Resilience services. The collaboration combines Falcon Guardian's AI detection and response capabilities with HCLTech's TRIBe framework for AI trust, risk governance, and resilience.

The alliance also leverages VERITY Frontier AI Resilience, a cybersecurity operating model that continuously identifies, validates, and mitigates exploitable cyber exposure across hybrid environments. This builds on the Continuous Threat Exposure Management services launched in March 2026.

Executive perspective

Daniel Bernard, Chief Business Officer at CrowdStrike, stated that AI is becoming a new enterprise attack surface requiring visibility and protection everywhere AI operates. He noted that CrowdStrike pioneered AI Detection and Response to secure the full AI attack surface.

Amit Jain, EVP and Global Head of Cybersecurity at HCLTech, emphasized that next-generation enterprise security requires addressing both sides of the AI risk equation. He highlighted the goal of helping organizations scale AI securely while driving greater operational resilience.