Guidewire wins eight Celent awards for P&C claims excellence
Guidewire Software announced that Guidewire ClaimCenter earned eight Celent XCelent awards and Luminary status across all four global regions in the 2026 Claims Systems Vendors reports. InsuranceNow was named a Functionality Standout in North America. Guidewire received the most awards of any vendor globally.

*this image is generated using AI for illustrative purposes only.
Guidewire Software (NYSE: GWRE) announced on Aug. 19, 2026, that its Guidewire ClaimCenter platform has received eight Celent XCelent awards and been designated a "Luminary" in all four regional editions of the 2026 Celent Claims Systems Vendors reports. The Luminary status is Celent’s highest distinction, recognizing the sophistication and breadth of a vendor’s technology and functionality.
Across global regions, Guidewire received the most XCelent awards of any vendor. Additionally, Guidewire InsuranceNow was named a Functionality Standout in the 2026 North America report, highlighting its role in helping insurers modernize core operations with a flexible, user-friendly platform.
Regional Recognition
ClaimCenter achieved Luminary placement in the Celent Technical Capability Matrix for every major region:
- APAC
- EMEA
- North America
- LATAM
The specific XCelent awards awarded to ClaimCenter by region are detailed below.
| Region: | Awards Received: |
|---|---|
| North America: | Advanced Technology, Breadth of Functionality, Customer Base and Support |
| APAC: | Breadth of Functionality, Customer Base and Support |
| EMEA: | Breadth of Functionability, Customer Base and Support |
| LATAM: | Breadth of Functionality |
What the Numbers Show
The data reveals a clear divergence in award categories between North America and other regions. While ClaimCenter secured the "Advanced Technology" award exclusively in North America, it consistently won "Breadth of Functionality" and "Customer Base and Support" across APAC and EMEA. This suggests that while technological innovation is a distinct differentiator in the North American market, functional depth and support infrastructure are the primary competitive advantages recognized globally.
Executive Commentary
Harry Huberty, Senior Analyst – North America at Celent and co-author of the reports, stated that ClaimCenter delivers comprehensive functionality to meet the evolving needs of P&C insurers. He noted that the Luminary recognition across all four editions underscores the platform's global standing.
Brian Desmond, CMO at Guidewire, attributed the recognition to customer feedback shaping the products. He emphasized the company’s focus on embedding AI deeper into claims workflows to enable teams to work faster and smarter.
About Guidewire
Guidewire serves more than 570 insurers in 43 countries, ranging from new ventures to the largest global entities. The company reports over 1,700 successful implementation projects supported by its R&D team and SI partner ecosystem.
How might Guidewire's exclusive 'Advanced Technology' recognition in North America influence its R&D investment strategy compared to its global operations?
What specific AI-driven features are planned for integration into ClaimCenter to address the 'faster and smarter' workflow goals mentioned by the CMO?
Could the divergence in award categories between North America and other regions signal a need for localized product adaptations in APAC, EMEA, and LATAM markets?





























