Axis Bank filed its Business Responsibility and Sustainability Report (BRSR) for FY 2025-26 with the National Stock Exchange of India and BSE Limited. The filing, made pursuant to Regulations 30 and 34 of the SEBI Listing Regulations, outlines the bank's adherence to the National Guidelines on Responsible Business Conduct (NGRBC).

The report provides a comprehensive overview of the bank's governance structure, social impact, and environmental stewardship. SGS India Private Limited provided reasonable assurance on the BRSR Core and limited assurance on other indicators.

Governance and Oversight

The Board of Directors holds the highest authority for the oversight of business responsibility and sustainability policies. As of March 31, 2026, the Board comprised 13 directors. The bank has established a Board-level ESG Committee to drive decision-making on sustainability matters. Policies covering all nine NGRBC principles have been approved by the Board and translated into procedures.

Financial and Operational Metrics

The bank reported a paid-up capital of ₹ 621.63 crores. It operates 6,278 offices nationally and 7 internationally, serving 35 states and 2 countries. The workforce consisted of 1,11,571 employees, with female representation at 30.1% in FY 2025-26. The bank achieved its target of 30% female representation in the workforce ahead of the FY 2027 deadline.

Environmental Performance

Axis Bank's total energy consumption for FY 2025-26 was 9,10,826.08 GJ. The total Scope 1 and Scope 2 emission intensity stood at 1.55 tCO2e per full-time equivalent (FTE). The bank has set a target to reduce carbon emission intensity by 3.5% per employee by FY 2027. Initiatives such as the implementation of a Centralized Energy Management System (CEMS) and solar power projects helped avoid approximately 13,740 tCO2e of carbon emissions during the year.

Stakeholder Engagement and Grievances

The bank engaged with various stakeholder groups, including investors, customers, employees, and regulators, through multiple channels. During FY 2025-26, the bank received 4,97,247 customer complaints, of which 1,671 were pending resolution at the end of the year. No data privacy breaches were reported. The bank also reported 49 sexual harassment complaints, with 10 pending resolution.

Social and CSR Initiatives

Under its Corporate Social Responsibility (CSR) initiatives, the bank spent ₹ 102.33 crore in aspirational districts. The bank aims to plant 8 million trees across India by FY 2030 and had planted 4.16 million trees by the end of FY 2025-26. It also mobilised ₹ 61,348 crore in wholesale banking financing towards environmentally and socially beneficial sectors.

Axis Bank engaged with 14 global institutional investors during an analyst meet held in London on June 23, 2026. The meeting was part of the IIFL Invest India Conference, where the bank's management presented its outlook and strategy to international fund managers. The disclosure was made to the stock exchanges in compliance with Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.

The participating institutions represented a diverse mix of global asset managers and investment firms. The list included major entities such as Advent International, Alquity Investment Management, and Amundi Asset Management. Other attendees comprised Ashmore Investment Management, Compound Equity Group, and Federated Hermes Limited.

The roster also featured Jupiter Asset Management, Leapfrog Investments, and Millennium Capital Management. Further participation came from North Rock Capital Management, Pictet Asset Management Limited, and Schroder Investment Management Asia Ltd. The list was rounded out by SKAGEN Funds and IIFL Capital Services Limited.

The bank has made the presentation used during the meet available to shareholders. The document can be accessed on the official website of Axis Bank in the shareholders' corner section under financial results and other presentations.