Aurora Mobile Limited announced that its AI-first customer engagement platform, EngageLab, has officially launched Silent Auth, an advanced passwordless authentication solution designed to complement existing SMS OTP services and elevate identity verification for the global market. The solution addresses the need for additional security layers in high-sensitivity transactions such as fund transfers, password resets, and account recovery, driven by evolving global regulations. Silent Auth is now available across 36 countries on 5 continents, enabling users to complete identity verification with zero input.

Silent Auth utilizes Carrier Direct Connection to seamlessly verify the match between the user's phone number, SIM card, and device, known as MobileID, in the background within milliseconds. This frictionless experience boosts registration and login conversions by an average of 20-30%. The solution employs end-to-end hashed data transmission to align with global privacy and financial regulations, including the CCPA and regional banking mandates like BSP Circular 1213.

The solution provides a more dependable approach to phone-based authentication across three key use cases. By removing SMS verification steps, Faster Registration and Login confirms user identity through carrier network authentication, reducing drop-off caused by SMS delays. Secure Verification for High-Risk Operations provides real-time SIM Swap Detection during sensitive actions to validate the relationship between the phone number and its active SIM, reducing financial risks and Account Takeover (ATO) fraud. Marketing Fraud Prevention verifies the authenticity of the mobile number during registration or campaign participation, blocking virtual numbers, emulators, and automated scripts.

Silent Auth operates alongside businesses' existing OTP infrastructure. It verifies most users silently, and for anyone it cannot reach, the system utilizes SMS OTP as an automated Fallback Channel. This synergy ensures near-100% verification coverage, allowing businesses to upgrade security without migration or risk.

Key Features of Silent Auth

Aurora Mobile Limited has partnered with Hebei Yuanda Information Technology Co., Ltd. to integrate its JPush intelligent push notification solution into the Caiyuan Gungun App. This collaboration aims to enhance the quality and efficiency of financial services by providing millisecond-level, precise user engagement. The partnership addresses the critical need for timely information delivery in China's rapidly evolving capital markets, where delays can directly impact investment outcomes.

Yuanda Information, a licensed securities investment advisory institution with over 30 years of industry experience, sought to overcome challenges related to message timeliness and reach. The Caiyuan Gungun App requires the ability to deliver large volumes of market alerts, investment strategies, and proprietary research reports accurately and on time. Aurora Mobile's JPush was selected to build a high-speed, stable, and precise message delivery system capable of handling these demands.

Technical Implementation and Capabilities

The deployment of JPush introduces several key technical advancements to the Caiyuan Gungun App. Aurora Mobile’s intelligent routing strategy and dedicated high-speed message transmission mechanism enable the system to automatically bypass network congestion points. This ensures high-concurrency, millisecond-level delivery for both market-wide broadcasts and personalized alerts triggered by user watchlist movements.

To address the fragmentation of the Android ecosystem and restrictions on background app activity, JPush provides comprehensive vendor channel coverage. The solution supports Android, iOS, HarmonyOS, QuickApp, and Web platforms. It utilizes Aurora Mobile’s proprietary push channel alongside FCM (Firebase Cloud Messaging), APNs (Apple Push Notification Service), and native channels for major manufacturers including Huawei, Xiaomi, OPPO, VIVO, Meizu, ASUS, and NIO Phone.

Operational Outcomes

Since the full integration of JPush, the Caiyuan Gungun App has reported significant improvements in core operating metrics. The addition of system-level channels has enhanced the delivery rates of key intraday strategies and breaking news. This reliable transmission of core financial service notifications has contributed to a steady increase in user activity, including average daily active users (DAU).

The partnership has also streamlined operations for Yuanda Information’s technology team. Aurora Mobile’s standardized and highly compatible SDK has reduced the need for the development team to constantly adapt to changing push notification rules of different mobile device manufacturers. This allows the team to focus resources on the research, development, and iteration of the app’s financial intelligence algorithms.